Robotics Field Service Technician

Quanta US; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off 15 days per year

12 paid holidays

Tools provided

Uniforms provided

Travel expenses covered in advance

Per diem $90/day travel

Job summary

Quanta US is seeking a Field Service Technician for bending and robotic systems to support customers in North America. You will install, commission, and service robotic press brakes and panel benders, diagnose downtime, and perform preventive maintenance in remote field settings.

You will work with FANUC and KUKA robots, read drawings, and collaborate with internal teams during complex installations and escalations. Travel will be extensive, with weekends possible for major jobs.

Qualifications

• 2+ years hands-on field service or automation support.
• Strong mechanical and electrical aptitude.
• Experience with industrial robots in production or service.

Responsibilities

• Install, commission, service robotic press brakes and panel benders at customer sites.
• Troubleshoot mechanical, electrical, pneumatic and basic robot issues.
• Diagnose downtime, perform preventive maintenance and upgrades.
• Support safety systems and plant-wide integration during service.

Skills

Field service experience

Robotics experience

Customer communication

Independent worker

Tools

FANUC robots

KUKA robots

Teach pendant

Job description

A global leader in advanced sheet-metal fabrication solutions is expanding its North American service organization to support growing demand for automated bending and robotic systems. Backed by decades of engineering expertise and a strong European manufacturing heritage, the company designs and supports high-precision press brakes, panel benders, and integrated robotic cells used by leading manufacturers across multiple industries. Known for investing deeply in its people, technology, and long-term customer relationships, this organization offers field technicians the opportunity to work with cutting-edge equipment while being part of a highly collaborative, technician-first culture.

The Field Service Technician – Bending & Robotic Systems supports advanced sheet-metal fabrication equipment, including press brakes, panel benders, and integrated robotic bending cells. This is a newly created role designed to support the company’s expanding robotic automation footprint in North America. This technician will serve as a hands-on technical expert in the field, supporting customers through installations, troubleshooting, preventive maintenance, upgrades, and long-term service support.

Key Responsibilities

Field Service & Customer Support

• Install, commission, service, and support robotic press brake and panel bender systems at customer sites
• Perform mechanical, electrical, pneumatic, and basic robotic troubleshooting on automated bending systems
• Diagnose equipment failures, resolve downtime issues, and execute corrective repairs
• Perform preventive and predictive maintenance on robotic cells and bending equipment
• Support upgrades, retrofits, and legacy equipment in the field

Robotics & Automation Support

• Operate industrial robots using teach pendants for manual motion, jogging, point teaching, and frame setup
• Troubleshoot robotic I/O, sensors, safety circuits, and interlocks
• Read, understand, and modify basic robot programs (logic edits, IF/OR statements, jump labels, minor code changes)
• Support robotic safety systems including E-Stops, light curtains, safety zones, and DCS concepts
• Work primarily with FANUC and KUKA robots (experience with either is acceptable)

Applications & Process Support

• Assist with applications-level support related to bending processes and part flow
• Read 2D drawings and understand bend sequencing and forming concepts
• Support CAD/CAM-driven workflows where applicable (training provided)
• Collaborate with internal teams and factory specialists during complex installations or escalations
• Communicate regularly with remote field teammates to troubleshoot and share best practices
• Support internal training efforts and assist customers with operational guidance when needed
• Maintain accurate service documentation, time reporting, and field notes

Required Qualifications

Technical Background

• 2+ years of hands-on experience in field service, maintenance, applications, or automation support
• Strong mechanical and electrical aptitude (non-negotiable)
• Experience working with industrial robots in a production or service environment
• Ability to operate robots via teach pendant (jogging, teaching points, basic edits)
• Experience troubleshooting: Electrical systems and schematics, Pneumatics, Sensors, I/O, and safety circuits
• Experience supporting CNC or sheet-metal fabrication equipment (press brakes strongly preferred)

Robotics & Controls

• Familiarity with FANUC, KUKA, or similar industrial robots
• Ability to read and interpret robot programs and modify basic logic
• Understanding of robotic safety concepts and integrated machine safety

Professional Skills

• Strong customer-facing communication skills; calm and professional under pressure
• Self-starter with the ability to work independently in a remote field role
• Trustworthy, detail-oriented, and accurate with time and service reporting
• Willingness and ability to learn new platforms, equipment, and technologies
• Comfortable with extensive travel (primarily Monday–Friday)
• Willingness to support occasional weekend work for installs, trade shows, or critical service needs
• Must live within reasonable driving distance of a major airport

Preferred / Nice-to-Have Qualifications

• Prior experience running or supporting robotic press brake cells
• Exposure to panel benders (training provided; experience rare and not required)
• Basic CAD/CAM experience related to sheet-metal processing
• Experience in a customer-facing field service role within capital equipment or industrial automation
• Hourly pay with overtime
• $90/day per diem when traveling
• Medical, dental, and vision insurance (effective 1st of the month following hire)
• Company-paid life insurance (up to $50,000)
• Company-paid short- and long-term disability
• 401(k) with company match
• Paid Time Off starting at 15 days per year
• 12 paid holidays
• Tools and uniforms provided
• Travel expenses paid by the company in advance