Senior Field Service Technician - Automation & Robotics

Rndautomation; Florida; On-site; USD 70,000 - 95,000; Full time

Job summary

RND Automation in Lakewood Ranch, FL seeks a Field Service Technician to install, commission, troubleshoot, and service custom automation equipment across the US and internationally.

The role requires up to 75% travel, hands-on problem solving with advanced automation technologies, and collaboration with engineering and project teams to resolve field issues. Candidates should have PLC/HMI and robotics experience and strong communication skills.

Qualifications

• Hands-on experience as Field Service Technician or similar; technical degree/certificate preferred.
• Experience troubleshooting and servicing custom automation or automated assembly equipment.
• Working knowledge of PLCs, HMIs, and industrial robotics.
• Strong understanding of mechanical systems; troubleshoot complex equipment.
• Ability to read electrical schematics, mechanical drawings, and pneumatic diagrams.
• Excellent communication, customer service and problem-solving skills.
• Willingness to travel ~75% and work independently.

Responsibilities

• Install, commission, troubleshoot, and service automation equipment at customer sites.
• Diagnose and resolve electrical, mechanical, pneumatic, and controls issues.
• Troubleshoot PLCs, HMIs, motion-control, and robotic systems.
• Support startup, machine qualification, and customer acceptance testing.
• Read schematics, drawings, pneumatic diagrams, and machine documentation.
• Document service activities and communicate status and actions.
• Provide technical support and training to customers.
• Maintain safety and professionalism on site.

Skills

Field service experience

PLC/HMI knowledge

Robotics & automation

Electrical troubleshooting

Mechanical troubleshooting

Reading schematics & drawings

Customer communication

Travel readiness

Education

Technical degree or certificate

Tools

Allen-Bradley/Rockwell PLCs

Industrial robotics

HMI troubleshooting tools

Job description

RND
3155 Lakewood Ranch Blvd, Building 101
Building 110
Lakewood Ranch, FL 34211, USA

Description

RND Automation is seeking a highly skilled and customer-focused Field Service Technician to install, commission, troubleshoot, and service custom automation equipment at customer facilities throughout the United States and internationally.

This position requires approximately 75% travel and is ideal for a senior technician who enjoys hands-on problem solving, working with advanced automation technologies, and supporting customers in demanding manufacturing environments.

Key Responsibilities

• Install, commission, troubleshoot, and service custom robotic, packaging, and automated assembly equipment at customer facilities.
• Diagnose and resolve electrical, mechanical, pneumatic, controls, and automation-related issues.
• Troubleshoot and modify PLCs, HMIs, motion-control systems, and robotic systems.
• Support equipment startup, machine qualification, and customer acceptance.
• Analyze machine performance and identify root causes of equipment failures.
• Read and interpret electrical schematics, mechanical drawings, pneumatic diagrams, and machine documentation.
• Troubleshoot mechanical systems including conveyors, actuators, servo systems, tooling, fixtures, and custom assembly mechanisms.
• Work closely with engineering, controls, manufacturing, and project management teams to resolve field issues.
• Provide technical support and training to customers, including engineering personnel.
• Document service activities, machine issues, corrective actions, and recommendations.
• Communicate professionally with customers and provide timely updates on equipment status and corrective actions.
• Assist with machine improvements, modifications, and field upgrades.
• Maintain a high level of safety and professionalism while working at customer facilities.

Required Qualifications

• Requires equivalent hands-on experience as a Field Service Technician or similar role; a certificate or technical degree is preferred.
• Experience troubleshooting and servicing custom automation or automated assembly equipment.
• Working knowledge of PLCs, HMIs, and industrial robotics.
• Strong understanding of mechanical systems and the ability to troubleshoot complex mechanical equipment.
• Ability to read and understand electrical schematics, mechanical drawings, and pneumatic diagrams.
• Strong electrical and mechanical troubleshooting skills.
• Ability to use diagnostic tools and systematically identify root causes of equipment problems.
• Excellent communication, customer service, and problem-solving skills.
• Ability to work independently with minimal supervision.
• Ability and willingness to travel approximately 75%.

Preferred Qualifications

• Experience with industrial robots, servo motors, motion control, vision systems, or machine safety systems.
• Experience with PLC platforms such as Allen-Bradley/Rockwell Automation, or similar.
• Experience with HMI troubleshooting.
• Experience with automated assembly, packaging, medical device, or industrial automation equipment.
• Experience with machine commissioning and customer acceptance testing.
• Knowledge of pneumatic and electrical control systems.
• Experience providing customer training and technical support.

Other Requirements

• Frequent travel to customer manufacturing facilities, up to 75%.
• Ability to work around operating machinery and industrial automation equipment.
• Ability to stand, walk, bend, reach, and occasionally lift equipment or components as required.
• Willingness to work flexible hours, including evenings or weekends, during machine installations, startups, or critical service events.

Qualifications

Experience

Preferred

5 years:

5 years:

Field Service Technician

Equal Opportunity Employer
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