Service and Installation Engineer

FANUC America Corporation; Rochester Hills (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) Retirement Program

Life Insurance

Short-Term & Long-Term Disability

Tuition Reimbursement

Wellness Program

Flexible Spending Accounts

Employee Assistance Program

Generous Holiday & Vacation Program

Job summary

FANUC America Corporation in the United States is seeking a Service and Installation Engineer to support installation of robots and robotic systems, including setup, troubleshooting and repair. The role requires travel to customer sites across North America to manage startup, debugging and on-site training.

The candidate should have a high school diploma or GED, 2+ years in automation, and hands-on experience with mechanical, electrical, pneumatic, and programming debugging.

Qualifications

• High School Diploma or GED required.
• 2+ years experience in automation/manufacturing.
• Mechanical, electrical, pneumatic and programming debug experience.
• Experience with teardown and repair of cell automation equipment.
• Read and interpret electrical and mechanical prints.
• Must be able to lift 50 lbs.

Responsibilities

• Support the installation through buyoff, customer acceptance and production support.
• Provide timely reports that include progress, issues, status updates, and on-site planning.
• Provide prompt, professional and courteous solutions to customer problems.
• Track and report on issues and their resolution.
• Provide cross functional support to various departments, including project management, process engineering and controls and software engineering.
• Develop and conduct informal on-site system training.
• Assist in the overall process improvement.

Skills

Troubleshooting

Electrical

Mechanical

Programming

Documentation

Education

High School Diploma or GED

Associate’s Degree in Engineering, Robotics, Electrical Engineering or equivalent

6+ years automation experience

Job description

Who You Are

In this role as our Service and Installation Engineer, you will support the installation of robots and robotic systems by providing technical assistance for our wide ranging customer base. This includes (but is not limited to) the setup, troubleshooting and repairing of robots and peripheral devices. You will manage installation, startup and debugging of the system/unit which will require travel to our various customer locations. You’ll need to rely on your technical expertise to successfully troubleshoot hardware, electrical and software issues.

How It’s Done

• Support the installation through buyoff, customer acceptance and production support
• Provide timely reports that include progress, issues, status updates, and on-site planning
• Provide prompt, professional and courteous solutions to customer problems
• Track and report on issues and their resolution
• Provide cross functional support to various departments, including project management, process engineering and controls and software engineering
• Develop and conduct informal on-site system training
• Assist in the overall process improvement
• Robot installation issue analysis and resolution
• Assist in optimizing and programming various bodyshop applications
• Provide executing team part numbers for FANUC deliverables that need to be ordered
• Read and interpret electrical and mechanical prints
• Ability to travel and spend extended periods of time at client sites across North America

What You Need

• High School Diploma or GED Required
• 2+ years experience industry experience (i.e. automation, manufacturing, etc.)
• Mechanical, electrical, pneumatic and programming debug experience
• Experience with teardown and repair of cell automation equipment
• Provide consistent project reporting (daily status, weekly time, and weekly expense reporting)
• Must be able to lift 50 lbs
• Ability to perform intricate repairs on mechanical and electrical items

What Would Be Even Better

• Associate’s Degree in Engineering, Robotics, Electrical Engineering or equivalent experience in automation
• 6+ years of automation experience
• Experience with teardown and repair of cell automation equipment

It’s Up To You

AtFANUC America Corporationwe are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.

We are looking for talented people who value integrity, informed decision-making and collaboration.

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

• 401(k) Retirement Program
• Life Insurance
• Short-Term & Long-Term Disability Plans
• Tuition Reimbursement
• Wellness Program
• Flexible Spending Accounts
• Employee Assistance Program
• Generous Holiday & Vacation Program

Sponsorship will not be provided for this position

Equal Opportunity Employer, including disabled and veterans

Posting Location(s)

West Campus

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