Robotics Field Service Engineer (MedTech)

jj

Charlotte (NC)

On-site

USD 80,000 - 110,000

Full time

5 days ago

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Job summary

Johnson & Johnson MedTech is seeking a Robotic Solutions Engineer (RSE), Field Service, to join the team in Charlotte, North Carolina. You will provide hands-on service support for robotic medical systems in hospital and manufacturing environments, including installation, maintenance, and repairs, with a focus on uptime and patient safety.

Responsibilities include troubleshooting, calibration, software updates, and collaboration with cross-functional partners.

Qualifications

Bachelor's degree in Computer Science, Robotics, or a related field.
2-3 years of field service, medical devices, robotics, or capital equipment experience.
Foundational knowledge of mechanical, electrical, electro-mechanical, software troubleshooting.
Experience with installation, commissioning, maintenance, or repair activities.
Familiarity with GMP/ISO and hospital credentialing requirements.

Responsibilities

Perform system setup, installation, commissioning, and maintenance for robotic medical systems.
Troubleshoot mechanical, electrical, software, and system-performance issues.
Respond to service needs to support uptime and customer satisfaction.
Coordinate with hospital stakeholders for service visits and access.
Maintain service records, parts usage, and equipment inventory.
Escalate complex issues and share knowledge with the team.