Robotics Field Engineer — On-Site Automation & Repairs

Ocado

United States

Remote

USD 90,000 - 120,000

Full time

38 hours ago

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Job summary

Ocado is seeking a Robotics Field Engineer to design, deploy, repair and maintain cutting-edge robotic systems for customers. You will collaborate with Sales, Software, Mechanical and Electrical teams to sustain a fleet of robotic platforms.

The role requires up to 75% travel to customer sites and hands-on leadership in field service and deployments. Qualifications include a BS/MS in engineering and 5+ years in industrial automation, with strong debugging, documentation, and safety standards

Qualifications

BS/MS in Mechanical, Electrical, Industrial, or Engineering.
5+ years in industrial automation or related field.
Ability to independently perform complex repairs on robotic systems.
Experience supervising and training coworkers.
Familiarity with WMS/WES architectures.
Willingness to travel up to 75% to customer sites.

Responsibilities

Function as the primary contact for technicians resolving problems in the field.
Use automation background to resolve unique and complex issues.
Mentor and develop coworkers to enable field repairs.
Manage onsite resources during repairs and deployments.
Oversee HW and SW repairs and updates, including third-party contractors.
Propose improvements, create documentation, and implement changes.
Identify, research, diagnose, and troubleshoot customer issues.
Maintain preventative maintenance schedules and procedures.
Travel to customer sites for pre-deployment evaluations and findings.
Travel to sites to deploy or remove hardware; coordinate updates.