Robotics Deployment Engineer — Field & Travel

Roboticsconnected; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Ultra is seeking a Deployment Engineer to join our NYC-based team. You will take an empty floor to a production-ready robot, setting the standard for deployments and working with customers to optimize robot use.

You’ll travel to sites across the US (up to 3–4 weeks per month during deployment sprints) and collaborate with product, software and ML teams to voice customer needs and drive improvements.

Qualifications

• Strong engineering foundation and ability to work closely with customers.
• Willingness to travel to customer sites up to 3–4 weeks per month.
• Ability to understand complex mechanical and electrical systems; assemble without manuals.
• Builds strong relationships and delivers on expectations.
• Thrives in high-trust, high-autonomy environments.

Responsibilities

• Travel to customer sites to install, upgrade, and troubleshoot robots.
• Train and support customers’ employees to maximize robot effectiveness.
• Convey voice of the customer to product, software and ML teams.
• At HQ, contribute to design, component selection, assembly and testing.
• Provide outstanding remote support via Slack, text, or phone; monitor performance and triage issues.

Skills

CAD/CAM

Manufacturing methods

3D Printing

CNC machining

Electrical assembly

Computer assembly

Administration

Networking

VR headsets

Robotic systems

Job description

Ultra is seeking a Deployment Engineer to join our NYC-based team. You will take an empty floor to a production-ready robot, setting the standard for deployments and working with customers to optimize robot use.

You’ll travel to sites across the US (up to 3–4 weeks per month during deployment sprints) and collaborate with product, software and ML teams to voice customer needs and drive improvements.