Robotics Deployment & Automation Engineer

Simbe, Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Simbe Robotics is seeking a Robotics Deployment & Support Engineer to own end-to-end deployment for new retail locations, from installation to digital onboarding. This contract role offers autonomy across multiple deployments and a pathway to tooling improvements using Python and AI tooling.

You will coordinate with field teams, manage network/configuration, validate performance, and contribute to playbooks and internal tooling to accelerate rollout at scale.

Qualifications

• Experience in technical operations, deployment, or field support in robotics or IoT.
• Strong troubleshooting across network, software, and hardware.
• Ability to manage multiple deployments and deadlines in a fast-paced environment.
• Demonstrated experience using scripting (Python, bash, or similar) or automation tools to reduce manual operational work.
• Proficiency with Linux-based systems and basic networking (TCP/IP, Wi-Fi, VPN).
• Experience using AI tools to accelerate investigation, analysis, or workflow automation.
• Strong written and verbal communication for coordinating remote field teams and stakeholders.
• Familiarity with Atlassian tools (Jira, Confluence, Opsgenie).

Responsibilities

• End-to-End Deployment Ownership Manage the full deployment lifecycle for assigned retail locations: pre-deployment verification, physical installation coordination, network configuration, digital setup, and handoff to operations. Own quality and timeline for each deployment.
• Pre-Deployment Preparation Confirm all site requirements are met prior to deployment — including network credentials, docking locations, traversal area definitions, and hardware readiness. Identify and resolve blockers early to protect deployment timelines.
• Physical Deployment Coordination Coordinate remote contractors via chat and voice through the physical installation process. Provide timely, clear support to field teams and ensure deployment procedures are followed consistently.
• Digital Configuration and Onboarding Configure robots for new sites including traversal pattern setup, schedule management, and route mapping. Validate initial performance against quality thresholds across decode accuracy, OOS detection, price verification, location coverage, and upload speed.
• Troubleshooting and Issue Resolution Diagnose and resolve issues across network connectivity, hardware, and software encountered during deployment. Triage root causes systematically and elevate with clear documentation when needed.
• Automation and Tooling Build scripts, workflow automations, or lightweight internal tools to reduce manual effort in the deployment process — including pre‑deployment checklists, status tracking, configuration validation, and reporting. Use AI‑assisted development to accelerate tooling where applicable.
• Quality Assurance Develop and maintain QA checks for deployment readiness and early operational performance. Identify patterns in deployment failures and build detection or prevention mechanisms.
• Documentation and Knowledge Management Maintain accurate records of deployments, issues, and resolutions in Jira and Confluence. Contribute to deployment playbooks and continuously improve procedures based on field learnings.

Skills

Troubleshooting

Scripting

Linux

Networking

AI tooling

Communication

Jira/Confluence

Tools

Jira

Confluence

Opsgenie

Front

Zendesk

Job description

Simbe Robotics is seeking a Robotics Deployment & Support Engineer to own end-to-end deployment for new retail locations, from installation to digital onboarding. This contract role offers autonomy across multiple deployments and a pathway to tooling improvements using Python and AI tooling.

You will coordinate with field teams, manage network/configuration, validate performance, and contribute to playbooks and internal tooling to accelerate rollout at scale.