Robotics Deployment & Customer Support Engineer

Skild AI Inc.; San Francisco (CA); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Skild AI Inc. seeks a Deployment & Support Engineer to install, configure, and deploy robotic systems at customer sites. You will ensure systems meet requirements and provide remote customer support as needed.

The role requires traveling to sites, collaborating with engineering and product teams, and maintaining thorough deployment documentation to drive reliability and customer satisfaction.

Qualifications

• Hands-on experience with installation, troubleshooting, or maintenance of complex systems.
• Ability to read technical documentation, wiring diagrams, and system specs.
• Willingness to travel to customer sites as required.
• Strong communication and customer service skills.

Responsibilities

• Lead and execute new robotic system deployments at customer sites.
• Install, configure, and commission robotic systems and equipment.
• Troubleshoot hardware, software, networking, and system integration issues.
• Document deployment activities and maintain support records.
• Provide timely remote customer support and coordinate resolutions.

Skills

Robotics

Deployment

Troubleshooting

Networking

Documentation

Customer support

Tools

Linux

APIs

Software debugging

Wiring diagrams

Job description

Skild AI Inc. seeks a Deployment & Support Engineer to install, configure, and deploy robotic systems at customer sites. You will ensure systems meet requirements and provide remote customer support as needed.

The role requires traveling to sites, collaborating with engineering and product teams, and maintaining thorough deployment documentation to drive reliability and customer satisfaction.