Robotics Clinical Specialist – OR Training & Support

PROCEPT BioRobotics Corporation; Chicago, Northern (IL, KY); Hybrid; USD 97,000 - 119,000; Full time

Job summary

PROCEPT BioRobotics Corporation in Chicago seeks a Clinical Specialist to deliver product training, clinical education, and in‑procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow, provide in‑service education, support installations and software updates, and help drive procedural efficiency across assigned accounts.

You will partner with Sales to identify opportunities for utilization growth and account retention, document cases, and share field insights with

Qualifications

• Bachelor’s degree or equivalent experience.
• 2-4 years clinical experience preferred.
• Strong interest in medical devices and robotics.
• As a condition of employment, you must achieve clinical proficiency to cover a case independently within 60 days post‑graduation of our Aqua Academy; 30 days supplemental coaching may be available.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users.
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across accounts.
• Provide in‑service and field support, including installations and software updates.
• Execute procedural scheduling and efficiency improvements to maximize case coverage.
• Partner with Sales to identify opportunities for utilization growth and account retention.
• Collaborate with team members to drive program efficiency and ensure regulatory compliance.
• Support marketing and training events, including setup and presentations.
• Gather and relay customer insights to Marketing and R&D to inform product improvements.
• Maintain accurate case logs, expenses, and administrative documentation in Salesforce.
• Upload case logs as required to central repository for all cases supported.
• Track surgeon progression through the pathway, ensuring onboarding milestones are met.

Skills

Strong communicator

Collaborative team player

Influence surgeon adoption

Analytical thinker

Attention to detail

Education

Bachelor’s degree or equivalent experience

2-4 years clinical experience preferred

Job description

PROCEPT BioRobotics Corporation in Chicago seeks a Clinical Specialist to deliver product training, clinical education, and in‑procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow, provide in‑service education, support installations and software updates, and help drive procedural efficiency across assigned accounts.

You will partner with Sales to identify opportunities for utilization growth and account retention, document cases, and share field insights with