Robotics Clinical Specialist: Surgical Education & Field Support

PROCEPT BioRobotics Corporation; Illinois; On-site; USD 92,000 - 124,000; Full time

Job summary

The Clinical Specialist role at PROCEPT BioRobotics Corporation focuses on delivering product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow, guide onboarding, and collaborate with Sales to grow utilization across assigned accounts.

Travel up to 75% is required, with emphasis on safety, quality, and customer satisfaction. You will coordinate with Marketing, R&D, and field teams to drive program improvements and surgeon

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2–4 years clinical experience preferred.
• Strong interest in medical devices and robotics.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users.
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts.
• Provide in-service and field support, including installations and software updates.
• Execute procedural scheduling and efficiency improvements to maximize case coverage.
• Partner with Sales to identify opportunities for utilization growth and account retention.
• Collaborate with team members to drive program efficiency and ensure regulatory compliance.
• Support marketing and training events, including physical setup and presentations.
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements.
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce.

Skills

Strong communicator

Educator

Problem-solving

Education

Bachelor’s degree or equivalent experience

Job description

The Clinical Specialist role at PROCEPT BioRobotics Corporation focuses on delivering product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow, guide onboarding, and collaborate with Sales to grow utilization across assigned accounts.

Travel up to 75% is required, with emphasis on safety, quality, and customer satisfaction. You will coordinate with Marketing, R&D, and field teams to drive program improvements and surgeon