Surgical Robotics Clinical Specialist — Training & Support

PROCEPT BioRobotics Corporation; Cleveland, Northern (OH, KY); Hybrid; USD 97,000 - 119,000; Full time

Job summary

PROCEPT BioRobotics Corporation seeks a field-based trainer to deliver product training and clinical education to surgeons, staff and new users. You will support live procedures, ensure optimal OR workflow, and perform field installations and software updates.

You will collaborate with Sales and Marketing to drive procedural growth and maintain rigorous compliance across accounts. You will join Aqua Academy training with a focus on achieving clinical proficiency within 60 days post-graduation,

Qualifications

• Bachelor’s degree required or equivalent experience.
• 2-4 years clinical experience preferred.
• Strong interest in medical devices and robotics.
• Must achieve clinical proficiency to cover a case independently within 60 days post Aqua Academy training; up to 30 days supplemental coaching if needed.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users.
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting.
• Provide in-service and field support including installations and software updates.
• Execute procedural scheduling and efficiency improvements to maximize case coverage.
• Partner with Sales to identify opportunities for utilization growth and account retention.
• Collaborate with team to drive program efficiency and ensure regulatory compliance.
• Support marketing and training events including setup and presentations.
• Gather and relay customer insights to Marketing and R&D for product and program enhancements.
• Maintain accurate case logs, expenses, and administrative documentation in Salesforce.
• Upload case logs to central repository for all cases supported.
• Track surgeon progression through onboarding and competency milestones.

Skills

Strong communicator

Engaging educator

Collaborative team player

Problem-solving

Analytical thinker

Education

Bachelor’s degree or equivalent experience

Tools

Job description

PROCEPT BioRobotics Corporation seeks a field-based trainer to deliver product training and clinical education to surgeons, staff and new users. You will support live procedures, ensure optimal OR workflow, and perform field installations and software updates.

You will collaborate with Sales and Marketing to drive procedural growth and maintain rigorous compliance across accounts. You will join Aqua Academy training with a focus on achieving clinical proficiency within 60 days post-graduation,