Robotics & Automation Field Engineer (Travel Required)

Roboticsconnected

United States

On-site

USD 69,000 - 101,000

Full time

14 days+

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Job summary

Symbotic is seeking a Field Service Engineer to join our Micro-Fulfillment Operations team. You will support automated micro-fulfillment systems in live customer environments, diagnosing complex issues across robotic, conveyor, and electrical platforms.

You will partner with customers and internal teams to maximize system uptime and performance. The role requires hands-on electro-mechanical skills, safety awareness, and proactive problem solving in a fast-paced setting.

Qualifications

Hands-on electrical and mechanical troubleshooting experience in automated systems.
Experience in live customer environments with uptime criticality.
Background in PLCs, HMIs, conveyors and robotics systems.
Familiarity with safety standards and lockout/tagout procedures.
Proactive problem solving and strong communication with customers.

Responsibilities

Monitor performance, alarms, and reliability metrics across sites.
Lead root cause investigations for recurring issues using structured methods.
Provide advanced troubleshooting for PLCs, robotics, and conveyors.
Collaborate with engineering and operations to implement fixes and improvements.
Support customer communications during outages and events.
Review maintenance logs and documentation for accuracy.
Mentor technicians and assist with site launches and upgrades.