Robotic Field Service Engineer - FANUC Onsite Troubleshooting

fanuc; Indianapolis (IN); On-site; USD 54,000 - 86,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Program

Life Insurance

Tuition Reimbursement

Job summary

FANUC America is seeking an Associate Field Service Engineer to perform onsite repair, troubleshooting, programming, and maintenance for FANUC robots and systems across the Midwest, with travel to Indianapolis, IN.

The role requires a customer‑focused problem solver, readiness for extended hours, overnight travel, and a clean driving record; you will document service results, coordinate with supervisors, and support after-hours pager rotations.

Qualifications

• Experience or education in robotics integration, installation, or service repairs.
• Ability to read and interpret technical prints and PLC ladder logic.
• Willingness to travel up to 80% and work extended hours.
• Physically able to lift up to 50 pounds and work in customer environments.

Responsibilities

• Discuss, diagnose, and repair robot problems as reported by customers.
• Troubleshoot and maintain robot mechanical units and controllers.
• Document performance, failure modes, and report results for troubleshooting.
• Provide daily status updates to Service Supervisor/Manager and Dispatch to update status.
• Complete Field Service Reports detailing labor, material, and travel costs.
• Coordinate field service activities with supervisors to ensure customer satisfaction and billing.
• Travel to customer sites, including overnight stays 2–3 nights per month, with ~80% travel.

Skills

Robotics troubleshooting

Electrical troubleshooting

Read prints & diagrams

PLC ladder logic

Valid driver’s license / vehicle

Communication skills

Independent work

Physical ability (lift 50 lbs)

Education

High School Diploma or GED or equivalent

Associate’s degree or related technical education

Bachelor’s degree (preferred)

Tools

FANUC robotics systems

Job description

FANUC America is seeking an Associate Field Service Engineer to perform onsite repair, troubleshooting, programming, and maintenance for FANUC robots and systems across the Midwest, with travel to Indianapolis, IN.

The role requires a customer‑focused problem solver, readiness for extended hours, overnight travel, and a clean driving record; you will document service results, coordinate with supervisors, and support after-hours pager rotations.