Robatayaki Server - Luxury Fireside Dining

Accor; Hawaii; On-site; USD 19,000 - 27,000; Full time

Job summary

Accor's Fairmont Orchid property seeks a Guest Service Host at Binchotan Bar & Grille in Hawaii. You will deliver warm, personalized service in a luxury, fast-paced setting, ensuring guests have a memorable dining experience inspired by Hawai'i and Japan's robatayaki traditions.

Fluent English is required; additional languages are a plus. You will collaborate with a passionate team, maintain hospitality standards, and support service across outlets while ensuring food safety and a polished

Qualifications

• Fluent reading, writing and spoken English required.
• Additional language skills are a plus.
• Strong teamwork and collaboration within a fast-paced luxury environment.
• Detail-oriented with a focus on service quality and guest satisfaction.
• Must meet all State and Federal requirements to work in Food & Beverage.

Responsibilities

• Provide warm, personal and detailed service to guests in a luxury, up-market setting.
• Maintain a positive first impression through cleanliness, setup and ambiance.
• Know menu, preparation methods, outlets and hotel services; upsell when possible.
• Serve food and beverages promptly and accurately; remember guest preferences.
• Assist other outlets during peak times and follow HACCP food safety guidelines.

Skills

English proficiency

Multilingual a plus

Teamwork

Attention to detail

Hospitality service

Job description

Accor's Fairmont Orchid property seeks a Guest Service Host at Binchotan Bar & Grille in Hawaii. You will deliver warm, personalized service in a luxury, fast-paced setting, ensuring guests have a memorable dining experience inspired by Hawai'i and Japan's robatayaki traditions.

Fluent English is required; additional languages are a plus. You will collaborate with a passionate team, maintain hospitality standards, and support service across outlets while ensuring food safety and a polished