Roanoke Regional Operations Leader

Red Coats Inc.; Roanoke (VA); On-site; USD 52,000 - 78,000; Full time

Job summary

Red Coats Inc. seeks an Assistant Regional Manager to support Roanoke, Virginia operations. You will help manage multiple commercial custodial accounts, ensuring service quality, customer relationships, and effective employee supervision.

You will work with regional leadership to oversee staffing, training, quality control, safety, supply management, and customer satisfaction, while assisting with new account start-ups and on-site problem solving to meet Red Coats standards.

Qualifications

• Hands-on leader with strong communication and organizational skills.
• Experience in commercial janitorial services, facilities management, hospitality, or a similar service-based operation preferred.

Responsibilities

• Support daily operation of multiple custodial accounts in the Roanoke market.
• Conduct routine site inspections and address quality or service concerns.
• Supervise, coach, and support onsite managers, supervisors, and custodial staff.
• Assist with recruitment, onboarding, training, scheduling, and retention of employees.
• Develop positive relationships with customers and respond promptly to their needs.
• Monitor labor hours, supplies, equipment and other operating expenses.
• Assist with new account transitions, special projects and improvements.
• Ensure compliance with safety, quality, and company policies.

Skills

Leadership

Communication

Organizational skills

Job description

Red Coats Inc. seeks an Assistant Regional Manager to support Roanoke, Virginia operations. You will help manage multiple commercial custodial accounts, ensuring service quality, customer relationships, and effective employee supervision.

You will work with regional leadership to oversee staffing, training, quality control, safety, supply management, and customer satisfaction, while assisting with new account start-ups and on-site problem solving to meet Red Coats standards.