- Travel daily to sites across their region to fill in for, support, and assist operations.
- Assist with leasing, compliance, maintenance, resident complaints, rent collection, timely recertifications, reporting, as well as handling any necessary property management tasks while on site.
- Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
- Collect and deposit rent within 24 hours of collection, notifying residents of delinquent rent.
- Provide outstanding service to the residents, resolving resident inquiries, work orders, and requests in a timely manner.
- Must maintain and build applicant wait list.
- Conduct initial lease process with certification and annual re-certification for affordable housing, state agency, and government agency programs.
- Pass INSPIRE, State, and Government Agency inspections as well as maintaining company standards.
- Ensure that vacant apartments are ready to lease quickly, and market those units diligently until occupied.
- Process applications for move-in/transfer and forward to Compliance for approval.
- Conduct inspections, including inspecting unit turns, preventative maintenance, work order completion, and quarterly housekeeping inspections.
- Inspect and supervise the work of outside vendors.
- Walk the property on a daily basis.
- Organize community activities on a regular basis according to the requirements of your property's individual property management agreement and lease.
- Must be available to be on call for after-hours emergencies and other business needs.
- Travel to, and participate in, both regional and home office training and/or conferences as required.
Requirements
- High school diploma or equivalent
- Minimum 3 years of experience in affordable housing property management
- Experience working with the Low Income Housing Tax Credit program
- Strong customer service skills
- Must have strong knowledge of Real Page Onesite
- Must have strong knowledge of fair housing, local and state regulations
- Must be proficient in auditing, training, and executing standards and goals
- Strong competency in Microsoft office suite and familiar with learning new software
Core Competencies
Demonstrates expertise in affordable housing property management, including compliance with Fair Housing regulations, effective resident service, and proficiency in Real Page Onesite. Capable of conducting inspections, managing leasing processes, and maintaining high standards in property operations.
Highest-signal resume keywords
- Affordable Housing Property Management
- Fair Housing Compliance
- Real Page Onesite
- Customer Service Skills
- Low Income Housing Tax Credit Program
ATS Optimization Keywords
Hard Skills
- Property Management
- Lease Process Management
- Auditing
- Training Execution
- Inspection Conducting
- Rent Collection
- Timely Recertification
- Application Processing
- Preventative Maintenance
- Vendor Supervision
Soft Skills
- Outstanding Resident Service
- Problem Resolution
- Organizational Skills
- Communication Skills
- Team Collaboration
Industry Keywords
- Fair Housing Regulations
- Affordable Housing
- State Agency Programs
- Government Agency Programs
- INSPIRE Inspections
Tools & Technologies
- Microsoft Office Suite
- Real Page Onesite