- Ensure all Fair Housing and affordable housing regulations are adhered to
- Collect and Deposit rent within 24 hours of collection
- Provide outstanding service to the residents, resolving resident inquiries, work orders, and requests in a timely manner
- Maintain and build applicant waiting list
- Ensure property stays on budget through cost effective practices
- Conduct initial lease process and annual re-certification for affordable housing
- Pass inspections and maintain company standards
- Ensure vacant apartments are ready to lease quickly
- Process applications and forward to Compliance for approval
- Supervise property staff and inspect their work
- Organize community activities
- Be available for after-hours emergencies and training
- Lead marketing and leasing strategy
Requirements
- High school diploma or equivalent
- 2+ years of affordable housing experience with LIHTC, or Section 8
- Must have solid understanding of Fair Housing
- Skilled in income qualification, tenant file accuracy, and regulatory compliance
- Strong customer service skills
- Strong competency in Microsoft office suite and familiar with learning new software
Core Competencies
Demonstrates expertise in Fair Housing regulations and affordable housing management, with a strong focus on customer service, compliance, and effective property supervision. Proficient in managing tenant qualifications and maintaining budgetary constraints while ensuring high standards of property readiness and resident satisfaction.
Highest-signal resume keywords
- Affordable Housing Experience
- Fair Housing Compliance
- Customer Service Skills
- Microsoft Office Suite Proficiency
- LIHTC or Section 8 Knowledge
ATS Optimization Keywords
Hard Skills
- Income Qualification
- Tenant File Accuracy
- Regulatory Compliance
- Lease Process Management
- Budget Management
Soft Skills
- Outstanding Service
- Timely Problem Resolution
- Supervisory Skills
- Organizational Skills
Certifications & Qualifications
- High School Diploma or Equivalent
Industry Keywords
- Affordable Housing
- LIHTC
- Section 8
- Property Management
- Community Activities