- Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
- Collect and Deposit rent within 24 hours of collection, notifying residents of delinquent rent.
- Provide outstanding service to the residents, resolving resident inquiries, work orders, and requests in a timely manner.
- Must maintain and build applicant waiting list.
- Ensure property stays on budget through cost effective practices.
- Conduct initial lease process with certification and in addition to annual re-certification for affordable housing, state agency, and government agency programs.
- Pass INSPIRE, State, and Government Agency inspections as well as maintaining company standards.
- Ensure that vacant apartments are ready to lease quickly, and market those units diligently until occupied.
- Process applications for move-in/transfer and forward to Compliance for approval.
- Supervise property staff directly reporting into property manager, including but not limited to maintenance and housekeeping staff assigned to the property.
- Inspect and supervise the work of outside vendors.
- Organize community activities on a regular basis according to the requirements of your property's individual property management agreement and lease.
- Must be available to be on call for after-hours emergencies and other business needs.
- Travel to, and participate in, both regional and home office training and/or conferences as required.
- Lead marketing and leasing strategy to maintain occupancy targets.
- Must regularly conduct unit inspections and daily walks of property to ensure property safety, compliance, and curb appeal standards are being met.
Requirements
- High school diploma or equivalent
- 2+ years of affordable housing experience with LIHTC, or Section 8
- Must have solid understanding of Fair Housing
- Skilled in income qualification, tenant file accuracy, and regulatory compliance
- Strong customer service skills
- Strong competency in Microsoft office suite and familiar with learning new software
Core Competencies
Demonstrates expertise in affordable housing regulations, including Fair Housing compliance and LIHTC or Section 8 programs. Proven ability to manage property operations, maintain occupancy targets, and deliver exceptional customer service.
Highest-signal resume keywords
- Affordable Housing Experience
- Fair Housing Compliance
- Customer Service Skills
- Microsoft Office Suite Proficiency
- Regulatory Compliance
ATS Optimization Keywords
Hard Skills
- Income Qualification
- Tenant File Accuracy
- Regulatory Compliance
- Lease Process Management
- Unit Inspections
Soft Skills
- Outstanding Service
- Timely Resolution of Inquiries
- Supervisory Skills
Certifications & Qualifications
- High School Diploma or Equivalent
Industry Keywords
- LIHTC
- Section 8
- Property Management
- Cost Effective Practices
- Community Activities