Roadside Service Technician - Fort Mill Ford

Sonic-Automotive; Fort Mill (SC); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Thanksgiving & Christmas closed

Employee pricing on vehicles, parts &

Gym membership options

Travel discounts on hotels/flights/rer

Job summary

Sonic Automotive is seeking a Roadside Service Technician at Fort Mill Ford in Fort Mill, SC. The role involves responding to service calls and delivering on-site automotive support, including jump starts, tire changes, fluid top-offs, battery testing, and basic inspections.

You will work within a Fortune 500 company offering extensive resources and career growth opportunities. Responsibilities include timely roadside responses, vehicle checks, documentation, and clear communication with

Qualifications

• Prior experience in automotive maintenance or roadside assistance preferred.
• Valid driver's license with a clean driving record.
• Authorized to work in the USA and able to pass background, drug test, and MVR checks.
• Willing to work flexible hours, including weekends or evenings.

Responsibilities

• Respond to roadside assistance calls promptly and professionally.
• Provide on-site support: jump starts, tire changes, lockouts, fluid top-offs, battery testing.
• Conduct basic vehicle checks and report major concerns to the Service Advisor.
• Maintain accurate service records and keep tools and equipment in good condition.
• Follow safety policies and communicate clearly with customers and teammates.

Skills

Mechanical aptitude

Communication skills

Customer service

Problem-solving

Job description

Roadside Service Technician - Fort Mill Ford

• Full-time
• SHL Package: N/A
• Dealership: 118 - Fort Mill Ford

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

AtFort Mill Forda Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

The Roadside Technician will be responsible for responding to service calls and providing on-site automotive support to customers experiencing vehicle issues. This includes tasks such as jump starts, tire changes, fluid top-offs, battery testing, and basic inspections.

Duties and Responsibilities:

• Respond to roadside assistance calls in a timely and professional manner
• Perform essential services such as jump starts, tire changes, lockouts, fluid top-offs, and battery testing
• Conduct basic vehicle checks and inspections, reporting any major concerns to the Service Advisor
• Keep service equipment and vehicle in clean, working condition
• Follow proper procedures for safe vehicle handling and roadside operations
• Communicate clearly with customers and teammates to ensure seamless service
• Maintain accurate service records and documentation for each job
• Use tools and materials efficiently to avoid unnecessary waste
• Follow all company safety policies and immediately report any incidents
• Prior experience in automotive maintenance or roadside assistance preferred
• Strong mechanical aptitude and a problem-solving mindset
• Willingness to work flexible hours, including weekends or evenings if needed
• Excellent communication and customer service skills
• Ability to work independently in outdoor conditions
• Valid driver’s license with a clean driving record
• Must be authorized to work in the USA
• Must be able to pass a pre-employment background check, drug test, and MVR screening

Compensation (Hourly: Flat-Rate):

• $20.00/ hour
• Based on experience, certifications, and skill level
• Starting at 6 months, earn up to $3.50/hour on every flat-rate hour turned
• Bonus increases with tenure and is paid annually

Schedule:

• Sundays Always Off
• Saturday Availability Required
• $0 Monthly Premium for Technicians after 12 months
• Reduced Rates for Dependent Coverage
• 401(k) with Company Match
• Paid Time Off that Increases with Tenure
• Closed on Thanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Membership Options
• Exclusive Travel Discounts on Hotels, Flights & Rentals
• Career Growth within a Fortune 500 Company

*Tenure bonus eligibility begins after 6 months.
**Coverage begins at hire; premium-free medical starts after 1 year of service.