Roadside Safety & Emergency Response Technician

NTTA; Fort Worth (TX); Hybrid; USD 25,000 - 36,000; Full time

Job summary

NTTA is seeking Roadside Safety Services specialists to support the toll road network in North Texas. You will assist motorists, respond to incidents, perform minor repairs, and help maintain safe detour routes.

Responsibilities include providing gas or water, changing tires, aiding at accident scenes, reporting damages, and ensuring safety gear is worn and maintained. Shifts may include nights and weekends; CJIS screening and drug/background checks required.

Qualifications

• Minimum: High school diploma or equivalent.
• 0 – 3 years’ experience.
• Must have a valid Texas Driver’s License (Class C) upon hire and maintain such license throughout employment with NTTA.
• Must be able to pass required pre-employment drug and background screens.
• Required to obtain and maintain Criminal Justice Information Services (CJIS) certification and remain compliant with all CJIS security standards.
• Ability to work shifts which may include nights, weekends, holidays and inclement weather or emergencies.
• Ability to lift up to 100 pounds assisted or unassisted.
• Ability to work for prolonged periods in a variety of environmental conditions such as extreme heat/cold, precipitation, dust, smoke, noise, unpleasant odors, chemical and physical hazards including exposure to moving traffic.
• Ability to perform duties which require long periods of sitting, standing, walking, crawling, crouching, bending, kneeling, twisting, climbing, balancing, pushing, pulling, lifting heavy objects and the repetitive use of equipment and tools.
• Exposure to roadway disasters, fatal accidents, distraught accident victims, hazardous material spills, vehicle fires, electrical hazards and highspeed traffic.
• Ability to communicate clearly with co-workers and customers in emergency and non-emergency situations.

Responsibilities

• Removes disabled vehicles and those involved in accidents from the tollway.
• Assist stranded motorists by providing gas or water, changing tires, performing minor vehicle repairs and recoveries, or pushing vehicles off the roadway (relocation).
• Assist at accident scenes by providing emergency first aid, providing traffic control, assist with removing damaged vehicles, and/ or removing accident related debris from the roadway.
• Assist in setting up, maintaining and removing emergency detour routes required because of an incident.
• Report on property damage to and around the tollway system.
• Provides directions to stranded motorists.
• Report and affix removal stickers to abandoned vehicles.
• Remove debris from the roadway.
• Able to work with major accident victims and scenes, fatal accidents, and high-speed traffic.
• Provides exceptional positive customer service.
• Maintains records by entering information into databases, submitting reports as required, and recording and filing documents.
• Completes routine general office duties by maintaining a variety of official logs; contacting other departments to obtain or provide pertinent information, typing, filing, and answering general inquiries.
• Ensures vehicles are operational before and during shift.
• Maintains assigned equipment and supplies.
• Properly operates heavy duty trucks and safety equipment.
• Properly wears and maintains serviceable issued uniforms and personal safety gear.
• Strictly follows established practices and procedures.
• Ability to cope with job related stress including but not limited to deadlines, customers, supervisory and staff interactions, multi-tasking and high work volumes is required.

Job description

NTTA is seeking Roadside Safety Services specialists to support the toll road network in North Texas. You will assist motorists, respond to incidents, perform minor repairs, and help maintain safe detour routes.

Responsibilities include providing gas or water, changing tires, aiding at accident scenes, reporting damages, and ensuring safety gear is worn and maintained. Shifts may include nights and weekends; CJIS screening and drug/background checks required.