Roadside Rescue Coordinator

Hogan Transportation; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading transportation company in St. Louis is seeking a Maintenance Coordinator to manage over the road maintenance issues for drivers. This role involves assessing failures, assisting drivers during breakdowns, and ensuring proper documentation of repairs. A background in troubleshooting maintenance issues and customer service is preferred. The ideal candidate will have strong communication skills and proficiency in computer applications. Join a respected firm with a tradition of personalized service and advanced technology.

Qualifications

• 2+ years troubleshooting maintenance issues.
• 2+ years customer service experience.
• Experience in transportation industry preferred.

Responsibilities

• Coordinates over the road maintenance failures over the phone.
• Reviews work orders to assess failures.
• Assists drivers with roadside failures.
• Ensures the repair procedure is properly documented.

Skills

Strong listening skills

Strong written communication skills

Strong verbal communication skills

Proficient in using computer applications

Education

High School Diploma or GED preferred

Job description

A leading transportation company in St. Louis is seeking a Maintenance Coordinator to manage over the road maintenance issues for drivers. This role involves assessing failures, assisting drivers during breakdowns, and ensuring proper documentation of repairs. A background in troubleshooting maintenance issues and customer service is preferred. The ideal candidate will have strong communication skills and proficiency in computer applications. Join a respected firm with a tradition of personalized service and advanced technology.