Roadside Dispatch Specialist — Fast-Paced ERS

Bosselman Enterprises; Grand Island (NE); Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid vacation

401K and matching contributions

Health, dental and vision insurance

Short and long term disability

Life insurance

On-demand pay with PayActiv

Job summary

Bosselman Enterprises seeks an ERS Dispatcher to deliver exceptional customer service and dispatch technicians in emergency situations. The role requires fast-paced, accurate information handling, and coordination with field locations across the United States.

Starting wage is $14-18 per hour, with extensive benefits and growth opportunities. The position emphasizes integrity, timely communication, and teamwork in a high-service environment.

Qualifications

• Minimum 1–3 years call center or customer service experience.
• Must be able to operate a computer and common software tools.
• English proficiency required for communication with customers.

Responsibilities

• Provide high-quality customer service and handle inquiries professionally.
• Receive and process information quickly with accuracy.
• Dispatch technicians to breakdown sites with all details and inventory.
• Operate a call center switchboard and maintain accurate records.

Skills

Customer service

Communication

Typing speed

Multitasking

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Bosselman Enterprises seeks an ERS Dispatcher to deliver exceptional customer service and dispatch technicians in emergency situations. The role requires fast-paced, accurate information handling, and coordination with field locations across the United States.

Starting wage is $14-18 per hour, with extensive benefits and growth opportunities. The position emphasizes integrity, timely communication, and teamwork in a high-service environment.