Roadside Battery Technician — Jumpstarts & Tire Help

AAA Club Alliance

Akron (OH)

On-site

USD 24,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision and Prescrip

Paid Time Off

401(k) with company match

Paid Holidays

Free AAA Membership

Tuition Reimbursement

Paid Training

Uniforms and tools provided

Job summary

AAA Club Alliance in Akron, OH is seeking Roadside Assistance Mobile Battery Technicians to join our team. The role includes battery services, jump starts, tire changes and towing, with emphasis on safety and member care.

We offer a competitive base rate starting at $21.40/hour for Battery work, plus overtime, monthly bonuses, PTO and a strong benefits package including health options and 401(k) with company match. Training provided and uniforms/tools supplied.

Qualifications

Must be at least 21 years old.
Completion of a high school diploma or equivalent.
Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.

Responsibilities

Provide lock-out, fuel delivery, battery installation/removal, battery jump starts and tire change services using established guidelines and quality control procedures.
Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Driver position).
Sell, install, test and perform battery warranty services (Mobile Battery Technician position).
Communicate with members effectively to keep them informed and to ensure their safety.
Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met.
Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
Support AAA as needed by participating in special events promoting the brand.