Roadside Assistance Driver — 24/7, Earn Bonuses

AAA Northeast; New York (NY); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Annual bonuses

Medical, dental, vision benefits

Wellness program

6% 401k match

Employee benefits

Job summary

AAA Northeast is seeking a dedicated Service Technician/Dispatcher to join our 24/7 roadside assistance team in the New York area. You will accept calls, coordinate dispatch, provide safe guidance, and assist members with mechanical basics or towing as needed, while upholding AAA's service standards.

The role requires a High School Diploma or GED, 21+ years of age, and a valid driver's license. On-site work with varied shifts, including evenings and weekends, is expected.

Qualifications

• High School Diploma or GED required.
• At least 21 years of age required.
• Post-secondary automotive training and familiarity with electrical troubleshooting preferred.
• Active and valid driver’s license required.

Responsibilities

• Accept calls and coordinate dispatch or members with ETA to destination, ensuring safety and calmness as needed.
• Provide minor mechanical assistance and towing guidance following safety procedures.
• Maintain service vehicle, equipment, and inventory to ensure calls can be completed; follow traffic laws and safeguarding procedures.
• Promote AAA products and services and refer to appropriate technicians.
• Work independently across shifts to support a 24/7 operation.
• Assist in securing loads and ensuring safety during vehicle towing or transport.

Education

High School Diploma or GED

Job description

AAA Northeast is seeking a dedicated Service Technician/Dispatcher to join our 24/7 roadside assistance team in the New York area. You will accept calls, coordinate dispatch, provide safe guidance, and assist members with mechanical basics or towing as needed, while upholding AAA's service standards.

The role requires a High School Diploma or GED, 21+ years of age, and a valid driver's license. On-site work with varied shifts, including evenings and weekends, is expected.