Road Supervisor CDL: Safe, On-Time Ops & Dispatch Lead

Coach USA Inc; Paramus, Northern (NJ, KY); On-site; USD 54,000 - 73,000; Full time

Job summary

Coach USA Inc. is seeking a Road Supervisor (CDL) for full-time work at Hudson Link Paramus. The role supervises drivers, monitors routes, and ensures DOT compliance while maintaining safety and high service standards.

Responsibilities include incident response, CAD-based operations tracking, and coordinating driver coverage to keep service uninterrupted. CDL preferred; HS diploma required; strong customer service and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Previous transportation operations experience preferred.
• Valid CDL with endorsements preferred.
• Strong knowledge of DOT/FMCSA regulations and safety practices.

Responsibilities

• Oversee daily field operations to ensure safe, efficient service.
• Supervise and support drivers, monitor route performance, and respond to incidents.
• Coordinate service adjustments and emergency responses to maintain uptime.
• Maintain accurate logs, incidents, and performance records for compliance.
• Communicate operational updates to dispatch, maintenance, management, drivers and customers.

Skills

CDL

DOT/FMCSA knowledge

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Coach USA Inc. is seeking a Road Supervisor (CDL) for full-time work at Hudson Link Paramus. The role supervises drivers, monitors routes, and ensures DOT compliance while maintaining safety and high service standards.

Responsibilities include incident response, CAD-based operations tracking, and coordinating driver coverage to keep service uninterrupted. CDL preferred; HS diploma required; strong customer service and communication skills are essential.