Road Supervisor CDL/DOT | Dispatch & Safety

Coach USA / Megabus; Paramus (NJ); On-site; USD 57,000 - 69,000; Full time

Job summary

Coach USA is seeking a Road Supervisor (w/CDL) in Paramus to oversee daily field operations and supervise drivers, ensuring safe, on-time service. You will respond to incidents, coordinate route performance, and maintain regulatory compliance with DOT/FMCSA standards.

This full-time role requires strong leadership, communication, and problem-solving skills, with CAD/tablet systems used for dispatch and monitoring. Salary is set annually and benefits are discussed during hiring.

Qualifications

• CDL with endorsements preferred; DOT/FMCSA regulations knowledge required or desirable.
• Excellent communication and customer service skills are essential.
• Experience in transportation, transit, or motor coach operations is a plus.

Responsibilities

• Oversee daily field operations to ensure safe and on-time service.
• Supervise drivers, monitor routes and performance, and address issues.
• Investigate accidents and service disruptions and respond to emergencies.
• Utilize CAD/tablet systems for routing updates and communication.
• Ensure compliance with DOT/FMCSA and company safety policies.
• Document performance, attendance, and operational records.
• Coordinate coverage for delays, detours, and emergencies.
• Provide passenger assistance and maintain high customer service levels.

Skills

Driver supervision

Customer service

Safety compliance

Incident response

Route coordination

Education

High school diploma or equivalent

Tools

CAD/mobile tablets

Job description

Coach USA is seeking a Road Supervisor (w/CDL) in Paramus to oversee daily field operations and supervise drivers, ensuring safe, on-time service. You will respond to incidents, coordinate route performance, and maintain regulatory compliance with DOT/FMCSA standards.

This full-time role requires strong leadership, communication, and problem-solving skills, with CAD/tablet systems used for dispatch and monitoring. Salary is set annually and benefits are discussed during hiring.