Road Supervisor

MTM, Inc; Phoenix (AZ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit is hiring a Road Supervisor in Phoenix, AZ. You will oversee drivers, maintain fleet standards, and respond to incidents to ensure safe, reliable service for our passengers.

The role requires at least 2 years of driving experience, 1 year in safety and route supervision, and a valid driver’s license. Training begins onsite, with benefits including health, retirement, and paid leave.

Qualifications

• Two years of driver experience in a similar service.
• One year of safety & on-the-road service management experience.
• Knowledge of DOT and FTA safety regulations preferred.
• Must be 21 years or older and hold a valid U.S. driver's license for the past 3 years.

Responsibilities

• Oversee on-time performance of drivers and monitor safety practices daily.
• Provide oversight of fleet maintenance program.
• Coordinate data and photo collection at accident scenes.

Skills

Driver experience

Safety management

Communication

DOT/FTA knowledge

Education

High school diploma/G.E.D.

Job description

Make a Difference At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards. Ensure efficient mechanical operation and appearance of each vehicle is maintained. Monitor all accident and injury investigations. Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers. Ensure all daily routes are supplied with drivers. Develop utilization reports to establish cost effective routes and schedules to meet the needs of the customer and client.

Location: 12815 North 39th Ave Phoenix, AZ 85029 (The 3 week training will be located onsite at our Gilbert location off of Arizona Ave & Elliot Rd.)

Schedule: Open availability is required

What You'll Do:

• Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily
• Provide oversight of fleet maintenance program
• Respond and coordinate data and photo collection at accident and incident scenes
• Investigate and assist with accident determination
• Assist drivers with questions, customer assistance and overall on the road support
• Assist customers with information and complaint resolution
• Provide management with reports to assist with the evaluation of route and schedule effectiveness
• Perform additional duties as assigned or required

What You’ll Need:

Experience, Education & Certifications:

• High school diploma or G.E.D. equivalent
• Must be 21 years or older
• Valid U.S. Driver's License for the past 3 years
• Possess valid authorization to work in the State of Arizona and the United States
• Must be able to pass DOT physical and pre-employment drug screening
• Must pass criminal background check investigation & Motor Vehicle Record check
• No DUI's, DWI's or Reckless driving in the past 5 years
• Must not have more than 1 moving violation during each of the last 3 years
• In the event that your license has been previously revoked, you must have at least 3 full subsequent years post reinstatement with no violations

Skills:

• A minimum of two (2) years' experience as a driver in similar service
• 1 year experience in safety & on-the-road service management
• Ability to maintain high level of confidentiality
• Even better if you have… Experience working in a supervisory role preferred
• Knowledge of DOT and FTA safety regulations preferred
• Thorough knowledge of accident investigation preferredKnowledge of Safety and training practices and procedures
• Ability to communicate, teach and mentor employees
• Must be able to demonstrate conflict resolution skills
• Quick to process information and make adjustments or recommendations
• Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications

What's in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Starting Pay: $22.00/hr. This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors.

MTM Transit is Proud to be an Equal Opportunity Employer

MTM Transit is an equal opportunity employer who welcomes diversity and values the ways in which we are different.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.

MTM Transit About Us

As communities are challenged with increasing access while containing costs, MTM Transit strives to achieve these goals while focusing on what matters most: the passenger. Helping the disabled, elderly, and other transportation disadvantaged populations with their transit needs is the core of our operations. In 2009, MTM Health’s leadership team created MTM Transit to offer an unparalleled hands‑on management approach for transportation needs. MTM Transit offers viable solutions that help public transit agencies connect the pieces of a community’s transportation options in an effort to increase fixed route utilization, reduce costs, and remove community barriers. We remain committed to providing quality transit services to individuals who, without reliable transportation, may be unable to take advantage of employment opportunities, get to the doctor, and access other community resources. Over the past 16 years, MTM Transit has grown responsibly by focusing on the passenger experience and providing unparalleled hands‑on management.

Your Potential. Our Mission. At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

Benefits without Barriers

To show appreciation for our staff’s hard work and dedication, MTM offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

Limitless Growth Opportunities

At MTM, your growth powers our movement. Our career development programs are designed to ignite your potential, sharpen your skills, and propel you toward a future where you don’t just succeed—you redefine what’s possible.

Transit Trailblazer Maintenance Tech. Apprenticeships Art of Client Communication Cornerstone Program Bench Program Tech Bench Program Continuous Ed Reimbursement Safely Connecting Communities At MTM Transit, every trip reflects our promise: safe, reliable, and exceptional service that drives independence and access.