Road Operations Supervisor — Transit & Safety

MV Transportation; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

MV Transportation is seeking a Road Supervisor to monitor street operations in accordance with client, operations, and safety requirements. The role involves site checks, road observations, and ensuring on-time performance while maintaining safety standards.

You will support dispatch, maintenance, and field staff, fill shifts as needed, and ensure all drivers are fit for duty with proper licensing. Prior passenger transport experience is preferred.

Qualifications

• High School diploma or equivalent required.
• Certifications per local contract requirements.
• Previous passenger transportation in current project or similar environment required.
• Previous training or field supervision experience preferred.
• Excellent safety and service record.
• Knowledge of local training program and operations.
• Familiarization with service area.
• Knowledge of client and service performance requirements.
• Ability to manage emergency situations.
• Knowledge of project vehicles, components and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs.
• Ability to read, write and speak English.
• Ability to communicate effectively with all departments.
• Ability to work independently and objectively.

Responsibilities

• Conduct site checks and road observations; document findings.
• Conduct wheelchair securement and vehicle cleanliness checks.
• Monitor street operations for on-time performance and schedule adherence.
• Provide customer information for site personnel and at locations.
• Respond to accidents and incidents; assist in resuming service.
• Accompany operators to medical facilities after accidents.
• Fill vacant shifts to ensure full service delivery.
• Conduct gate checks at pull-out/pull-in times; complete paperwork.
• Identify potential rerouting due to traffic or incidents.
• Ensure operators are fit for duty and properly licensed.
• Assist operators with service or passenger problems.
• Assist dispatch and maintenance with field vehicle changes.
• Provide safety feedback to operations; identify hazards.
• Assist in determining preventability of accidents and training needs.
• Accurately document field observations and maintain files.

Skills

Passenger transport experience

Field supervision

Safety awareness

Communication

Independent work

Emergency management

Area knowledge

English proficiency

Problem solving

Team coordination

Report writing

Attention to detail

Policy compliance

Education

High School diploma or equivalent

Certifications per local contract requirements

Job description

MV Transportation is seeking a Road Supervisor to monitor street operations in accordance with client, operations, and safety requirements. The role involves site checks, road observations, and ensuring on-time performance while maintaining safety standards.

You will support dispatch, maintenance, and field staff, fill shifts as needed, and ensure all drivers are fit for duty with proper licensing. Prior passenger transport experience is preferred.