RN Telephone Triage: Growth Path & Benefits

Endeavor Health; Northlake (IL); On-site; USD 48,000 - 73,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Career growth pathways

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness program savings

Job summary

Endeavor Health is seeking a Registered Nurse Triage to support telephone-based patient triage from Elmhurst, IL. This full-time role typically runs 7:30am–4:30pm, with 40 hours per week, M-F. Travel is not required.

Responsibilities include assessing caller needs through listening and clinical evaluation, delivering education, and solving problems for timely care. Louisiana licensure required? (Note: location shows Illinois.)

Qualifications

• Current Illinois RN licensure is required.
• CPR BLS - AHA certification required.
• Operational knowledge of physician practice.
• Excellent interpersonal and written communication skills.
• Professional telephone etiquette.
• Team player with collaboration mindset.
• Self-starter capable of handling high-stress situations.
• Strong time management skills.
• Basic keyboard, computer and internet skills.
• Ability to talk on the phone and type simultaneously.

Responsibilities

• RN Telephone Triage Nurse provides patient care needs via inbound and outbound telephone practice.
• Assess caller needs through active listening, clinical assessment, education and problem-solving.
• Maintain positive customer relationships and document interactions.

Job description

Endeavor Health is seeking a Registered Nurse Triage to support telephone-based patient triage from Elmhurst, IL. This full-time role typically runs 7:30am–4:30pm, with 40 hours per week, M-F. Travel is not required.

Responsibilities include assessing caller needs through listening and clinical evaluation, delivering education, and solving problems for timely care. Louisiana licensure required? (Note: location shows Illinois.)