RN Telephone Triage Specialist

Endeavor Health; Franklin Park (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Career pathways for growth

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness program savings

Health Savings Account options

Retirement options with company match

Paid time off and holidays

Job summary

Endeavor Health seeks a Registered Nurse Triage in Elmhurst, IL to support patient care via telephone. You will assess caller needs, provide clinical assessment, education and problem-solving through inbound and outbound calls. Strong communication and telephone etiquette are essential.

Requirements include Illinois RN licensure and CPR/BLS. This is a full-time, 40 hours/week role with typical hours Monday–Friday, 7:30am–4:30pm, no travel. Competitive pay and growth opportunities are offered.

Qualifications

• Current Illinois RN licensure is required.
• CPR BLS - AHA certification required.
• Operational knowledge of physician practice and strong communication skills.

Responsibilities

• Assess caller needs via inbound/outbound telephone practice and provide clinical assessment and education.
• Demonstrate professional telephone etiquette and problem-solving abilities.
• Maintain high-quality patient relationships under stress while documenting interactions.

Skills

Interpersonal skills

Telephone etiquette

Team player

Self-starter

Time management

Keyboard and computer skills

Ability to multitask (phone and typing

Education

CPR BLS - AHA

Illinois RN licensure

Tools

Operating knowledge of physician practice

Job description

Endeavor Health seeks a Registered Nurse Triage in Elmhurst, IL to support patient care via telephone. You will assess caller needs, provide clinical assessment, education and problem-solving through inbound and outbound calls. Strong communication and telephone etiquette are essential.

Requirements include Illinois RN licensure and CPR/BLS. This is a full-time, 40 hours/week role with typical hours Monday–Friday, 7:30am–4:30pm, no travel. Competitive pay and growth opportunities are offered.