RN Telephone Triage Nurse – Elevate Patient Care

Endeavor Health; Oak Brook (IL); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Career Pathways for growth

Medical/Dental/Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health is seeking a Registered Nurse Triage to handle telephone-based patient needs from our Elmhurst area location. You will assess callers, provide clinical guidance, and educate patients as part of a collaborative care team.

The role requires Illinois RN licensure, CPR/BLS certification, strong communication, and the ability to multitask with phone and typing duties. Full-time schedule with daytime hours and no travel expected.

Qualifications

• Current Illinois RN licensure.
• CPR BLS - AHA certification.
• Operational knowledge of physician practice.
• Excellent interpersonal and written communication skills.
• Professional telephone etiquette.
• Team player with collaborative spirit.
• Self-starter able to handle high-stress patient situations.
• Strong time management and organizational skills.
• Basic keyboard, computer and internet proficiency.
• Ability to talk on the phone and type simultaneously.

Responsibilities

• The RN Telephone Triage Nurse assesses patient needs by inbound/outbound calls.
• Responds with active listening and clinical assessment to guide care.
• Provides education and problem-solving to callers as needed.
• Maintains professional relationships and delivers quality patient care.

Skills

RN licensure

CPR/BLS

Physician practice knowledge

Communication skills

Telephone etiquette

Team player

Self-starter

Time management

Computer skills

Typing while talking

Job description

Endeavor Health is seeking a Registered Nurse Triage to handle telephone-based patient needs from our Elmhurst area location. You will assess callers, provide clinical guidance, and educate patients as part of a collaborative care team.

The role requires Illinois RN licensure, CPR/BLS certification, strong communication, and the ability to multitask with phone and typing duties. Full-time schedule with daytime hours and no travel expected.