RN: Tele-Triage & Patient Access Specialist

Hugh Chatham Health; Charlotte (NC); On-site; USD 74,000 - 111,000; Full time

Job summary

Advocate Health in Charlotte, NC seeks a full-time Registered Nurse (RN) for the Patient Access & Care Team: NC/GA Nursing. The role involves telephone triage, coordinating care, and providing comprehensive nursing assessments in a fast-paced environment.

Requirements include RN licensure in the applicable state and BSN preferred; BLS as per policy. This position offers daytime, weekday hours with the potential for holidays and a 40-hour work week.

Qualifications

• Graduate from an accredited School of Nursing required.
• BSN preferred.
• Current license to practice as a Registered Nurse in the state of applicable state required.
• Experience in telephone triage, pediatrics and ED triage is desired.
• BLS required per policy guidelines.

Responsibilities

• Performs telephone triage with diverse patient population.
• Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
• Provides comprehensive nursing assessment in an untraditional nursing environment.
• Actively participates in team conferences and helps assess patient education needs.
• Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
• Notifies designated leadership of operational concerns.

Skills

Telephone triage

Nursing assessment

Team collaboration

Clinical reasoning

Education

RN license

BSN preferred

Job description

Advocate Health in Charlotte, NC seeks a full-time Registered Nurse (RN) for the Patient Access & Care Team: NC/GA Nursing. The role involves telephone triage, coordinating care, and providing comprehensive nursing assessments in a fast-paced environment.

Requirements include RN licensure in the applicable state and BSN preferred; BLS as per policy. This position offers daytime, weekday hours with the potential for holidays and a 40-hour work week.