RN SUPERVISOR - COORDINATION CENTER

Froedtert Health; Menomonee Falls (WI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Growth opportunity - Career Pathways & Career Tuition Assistance

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision, Life Insurance

Job summary

Froedtert Health is seeking a Coordination Center RN Supervisor for their Menomonee Falls facility. This role involves overseeing day-to-day operations, managing staffing resources, and collaborating with leadership to ensure high-quality patient care.

The ideal candidate will have at least 3 years of experience in an acute care setting, with strong leadership and communication skills. A Bachelor’s degree in nursing is required. The position offers numerous benefits including paid time off and growth opportunities.

Qualifications

• Minimum of 3 years of experience in acute care setting required.
• Leadership experience preferred.
• Current state of Wisconsin Registered Nurse License required.

Responsibilities

• Oversee day-to-day operational activities in the Coordination Center.
• Manage staffing resources and support quality improvement initiatives.
• Perform evaluations and provide coaching for staff.

Skills

Leadership

Customer service

Communication skills

Problem solving

Team building

Education

Bachelor’s degree in nursing

Master’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility. This job is ON - SITE. FTE: 1.0. Standard Hours: 40.00. Shift: Shift 2. Shift Details: Monday to Friday, 3p to 11p.

Job Summary

The Coordination Center RN supervisor supports and collaborates with the Manager in overseeing the day-to-day operational activities. This individual must be able to apply principles of leadership, customer service, and human relations in the overall supervision and coordination of staff with primary accountability during the PM shift. This role is responsible for managing staffing resources, coordination of quality improvement initiatives, recruitment, retention, hiring, managing performance, and supporting the growth of staff. The RN Supervisor ensures resources are available and all work is accomplished in accordance with policies and procedures. The RN supervisor performs introductory evaluations, mid-year and annual performance evaluations. Provides coaching for staff and teams. Manages staff relations concerns and partners appropriately with manager and HR. The RN Supervisor supports team scheduling/staffing, real-time data analytics, and Access Center call logs. The RN Supervisor acts as a clinical and support service resource for staff, physicians, and other internal/external customers assuring optimal team-based care. Other duties as assigned. This person may be delegated additional responsibilities as needed in the absence of the Manager.

Experience

A minimum of 3 years of experience in acute care setting. Leadership experience (lead, charge, or formal leadership). ICU, Step-down, or ED RN experience. Quality improvement, process improvement, team building, problem solving and coaching experience is highly preferred.

Education

Bachelor’s degree in nursing is required. Master’s degree preferred.

Special Skills

Excellent verbal and written communication skills are required. Proficiency in basic computer skills including Microsoft Word, Excel, PowerPoint, and Outlook. Commitment to outstanding customer service and interpersonal skills desired.

Licensure

Required current state of Wisconsin Registered Nurse License or a Multi‑state Nursing License from a participating state in the NLC (Nurse Licensure Compact).

Perks & Benefits

• Paid time off
• Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.