RN Patient Flow Coordinator - Days

100 LCMC Health; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

The RN Patient Flow Coordinator at LCMC Health is responsible for coordinating patient transfers across the health system and strategic bed planning to ensure optimal patient flow and throughput.

This role requires critical thinking, problem-solving, and effective communication to facilitate the transfer process and to plan and manage bed capacity across the system, acting as a liaison between referring facilities, LCMC hospitals, and clinical staff to ensure timely and appropriate patient

Qualifications

• Three years of experience in inpatient nursing, call center, critical care, ED, or with house supervision.
• Currently licensed Registered Nurse (RN) by a state board.
• BLS/CPR certification per American Heart Association.

Responsibilities

• Coordinate patient transfers across the LCMC Health system and plan bed capacity.
• Serve as liaison between referring facilities, hospitals, and clinical staff.
• Monitor bed assignments and utilize capacity dashboards to optimize throughput.
• Complete intake documentation and ensure compliance with standards.
• Communicate with stakeholders to address placement and capacity concerns.

Skills

Critical thinking

Communication

Nursing knowledge

Tools

Hospital information systems

Job description

Your job is more than a job The RN Patient Flow Coordinator at LCMC Health is responsible for the coordination of patient transfers across the health system and strategic bed planning to ensure optimal patient flow and throughput. This role requires critical thinking, problem-solving, and effective communication to facilitate the transfer process and to plan and manage bed capacity across the system. The RN Patient Flow Coordinator will act as a liaison between referring facilities, LCMC hospitals, and clinical staff to ensure timely and appropriate patient placements.

GENERAL DUTIES

• Serve as the primary contact for all incoming transfer requests and manage communication between referring facilities, physicians, and hospital teams.
• Use clinical judgment to gather and assess patient data, ensuring appropriate and timely patient transfers across the LCMC Health system.
• Facilitate safe and efficient transfers by coordinating logistics, including transportation and bed placement, while maintaining accurate documentation.
• Monitor and manage bed assignments to optimize patient flow and system capacity across LCMC Health facilities.
• Anticipate future bed needs by reviewing schedules and preparing for upcoming admissions to support seamless patient throughput.
• Communicate regularly with key stakeholders to address patient placement needs and capacity concerns, supporting hospital-wide goals for patient movement.
• Assist in the proactive management of patient flow by collaborating with house supervisors to address areas approaching capacity.
• Utilize tools such as the Capacity Dashboards to monitor and manage bed utilization, identifying areas for intervention to maintain operational efficiency.
• Complete intake documentation requirements.
• Ensure that all activities related to patient transfers and bed planning are thoroughly documented in compliance with LCMC Health standards.
• Engage in ongoing professional development to enhance knowledge and skills relevant to patient flow and transfer coordination.
• Establish and maintain a high degree of awareness and knowledge of the hospital's medical staff, services and programs.
• Maintain professional and technical knowledge through continuous education and accept new assignments and perform additional duties as requested.

EXPERIENCE QUALIFICATIONS

• 3 years experience in inpatient nursing / call center / critical care / ED/house supervisor

LICENSES AND CERTIFICATIONS

• American Heart Association Basic Life Support/CPR
• Licensed Registered Nurse through the Louisiana State Board of Nursing

SKILLS AND ABILITIES

• Basic Nursing skills with high level critical thinking ability.
• Exhibits excellent customer relationship skills including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members).
• Proficient in hospital computer systems for accurate data collection, monitoring and evaluation.

WORK SHIFT

Days (United States of America)

Your extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you – because we do you are welcome here.

Equal opportunity statement

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

About LCMC Health

About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.