Registered Nurse - OLOL Transfer Center Weekend Days

FMOL Health; Baton Rouge (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

FMOL Health seeks a Registered Nurse for the Transfer Center to coordinate safe, timely patient transfers across Louisiana and southern Mississippi. You will manage transfer requests, triage urgent needs, and document actions in the EMR, ensuring EMTALA compliance and high-quality patient care.

You will collaborate with physicians, hospital staff, and transport teams, leveraging clinical knowledge of pediatric and adult conditions to select appropriate facilities and expedite transfers.

Qualifications

• Three years in general or specialty nursing practice.
• Licensure for Registered Professional Nurse in the State of Louisiana.
• Strong communication, clinical, and triage skills; EMTALA knowledge.

Responsibilities

• Coordinate and manage patient transfer requests.
• Expedite and coordinate internal and external transfers among FMOLHS facilities.
• Document transfers accurately in the EMR and relay information to physicians and hospital staff.
• Ensure EMTALA compliance and monitor transfer processes for quality and timeliness.
• Build and maintain collaborative relationships with hospital staff and external providers.

Skills

Pediatric care

Adult care

Phone triage

EMTALA

Critical thinking

Communication

Education

Louisiana RN license

Tools

EMR systems

Job description

Job Description

Are you a nurse who wants to make an impact beyond the bedside? Bring your clinical expertise, sharp communication, and quick decision-making skills to our Transfer Center, where every call and every decision ensures patients get the right care at the right time.

Serving Louisiana and southern Mississippi, our team plays a critical role in coordinating safe, timely patient transfers — and in doing so, we directly improve patient outcomes every day.

Be part of a supportive, fast‑paced, and rewarding environment where your skills truly make a difference.

Fri, Sat, and Sun Day Position and help us deliver exceptional care across our state!

The RN Transfer Center, under the direction of the Transfer Center house manager, will coordinate the safe and efficient transfer of patients with emergent or urgent medical needs in or out of the Franciscan Missionaries of Our Lady Health System (FMOLHS). This role requires strong clinical knowledge of pediatric and adult medical conditions, and the ability to assess and prioritize care based on the severity of illness or injury.

The electronic medical record (EMR) is utilized to coordinate, document, communicate, and report each transfer request to providers, clinical staff, admissions, and house managers. Will serve as a resource for receiving facilities for compliance with transfer center guidelines. All Transfer Center communications and functions will follow EMTALA guidelines and patient throughput.

Responsibilities

• Coordinates and Manages Patient Transfer Requests
• Expedites and coordinates all internal and external transfers to and from an FMOLHS facility. Coordinates transfer activities between a FMOLHS receiving physician, transferring physician and clinical and clerical FMOLHS departments. Maintain awareness of services and capabilities of all FMOLHS and non-FMOLHS facilities in support of the outreach efforts of the Transfer Center. Demonstrate time management skills, the ability to manage frequent interruptions, and able to quickly switch tasks with minimal delays in workflow. Facilitate communication and collaboration between hospitals, providers, other Transfer Centers, and transport teams to ensure smooth transitions between healthcare teams and facilities. Maintain a familiarity with internal systems available and necessary in the performance of the job. Knowledge of multiple communications methods utilized by the department. Responsible for meeting departmental benchmarks related to call handling and transferring.
• Maintain Transfer Center Documentation and Compliance
• Correctly and accurately document all transfers and supporting information into the department data base. Efficiently and accurately transcribe interactions on all calls and provide this information to relevant stakeholders such as physicians, Emergency Departments, external transfer centers, or hospital units. Import medical records and imaging from referring facilities to the EMR and provide medical records for transfers out to non-FMOLHS facilities. Comply with and maintain knowledge of regulatory and FMOLHS policy standards, including EMTALA and quality initiatives, while adapting processes to ensure compliance.
• Customer Service
• Ensure appropriate escalation of issues and problems as determined by departmental protocols.
• Ability to provide superior customer service to facilitate positive patient experiences.
• Build and maintain collaborative relationships with hospital staff, nursing units, and external healthcare providers to support quality patient care.
• Quickly address and resolve any issues that arise during the transfer process.
• Ensure appropriate escalation of issues and problems as determined by departmental protocols.
• Serves the organization with honesty and integrity by complying with all organizational and departmental policies and procedures.
• Patient Assessment and Triage
• Demonstrate proficient knowledge of pathophysiology and disease processes of pediatric and adult patients.
• Utilize clinical skills and knowledge to assess and triage the level of care, required service, and best facility for urgent and emergent transfers.
• Maintain knowledge of trauma, stroke, and STEMI protocols. Collaborate with the Louisiana Emergency Response Team (LERN) to ensure quick acceptance at the closest location for trauma, stroke, and STEMI transfers.
• Recognize critical patient conditions or deterioration in conditions requiring prompt decision making and notification of providers to minimize delays and ensure timely care.

Qualifications

• Experience: Three years in general or specialty nursing practice
• License and Certification: Licensure for Registered Professional Nurse in the State of Louisiana
• Skills and Abilities: Strong pediatric and adult clinical skills and knowledge, ability to quickly assess and evaluate a patient’s clinical condition by phone. Ability to communicate clearly and effectively, ability to prioritize and identify emergent or urgent transfer needs based on clinical description, excellent computer skills, excellent phone skills, knowledge of emergency medical treatment and active labor act (EMTALA), critical thinking skills and ability to solve problems in difficult situations.