Registered Nurse - Lake Transfer Center Days

FMOL Health; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

FMOL Health is seeking an experienced RN for the Transfer Center in Baton Rouge to coordinate safe, timely patient transfers across FMOLHS facilities and networks. You will assess pediatric and adult conditions, prioritize care, and document transfers in the EMR while communicating with providers, admissions, and house managers.

Role emphasizes EMTALA compliance, patient throughput, and collaboration with hospitals, transport teams, and FMOLHS departments to ensure efficient transitions and

Qualifications

• Three years of general or specialty nursing practice.
• Licensure as a Registered Professional Nurse in Louisiana.
• Strong pediatric and adult clinical skills and rapid phone assessment.

Responsibilities

• Coordinates and manages patient transfer requests.
• Expedites and coordinates all internal and external transfers between FMOLHS facilities and receiving sites.
• Maintains Transfer Center documentation and compliance in the EMR and department databases.
• Provides customer service and escalates issues per departmental protocols.
• Performs patient assessment and triage for emergent or urgent transfers, including trauma, stroke, and STEMI considerations.

Skills

Pediatric clinical skills

Adult clinical skills

Phone assessment

Clear communication

EMTALA knowledge

Emergency medical treatment knowledge

Critical thinking

Problem-solving

Time management

Education

RN licensure in Louisiana

Tools

EMR system

Job description

Job Description

The RN Transfer Center, under the direction of the Transfer Center house manager, will coordinate the safe and efficient transfer of patients with emergent or urgent medical needs in or out of the Franciscan Missionaries of Our Lady Health System (FMOLHS). This role requires strong clinical knowledge of pediatric and adult medical conditions, and the ability to assess and prioritize care based on the severity of illness or injury. The electronic medical record (EMR) is utilized to coordinate, document, communicate, and report each transfer request to providers, clinical staff, admissions, and house managers. The RN will serve as a resource for receiving facilities for compliance with transfer center guidelines. All Transfer Center communications and functions will follow EMTALA guidelines and patient throughput.

Responsibilities

• Coordinates and manages patient transfer requests.
• Expedites and coordinates all internal and external transfers to and from an FMOLHS facility. Coordinates transfer activities between an FMOLHS receiving physician, transferring physician, and clinical and clerical FMOLHS departments. Maintains awareness of services and capabilities of all FMOLHS and non‑FMOLHS facilities in support of outreach efforts. Demonstrates time‑management skills, manages frequent interruptions, and switches tasks quickly to minimize workflow delays. Facilitates communication and collaboration between hospitals, providers, other Transfer Centers, and transport teams to ensure smooth transitions.
• Maintains Transfer Center documentation and compliance. Accurately documents all transfers and supporting information into the department database. Transcribes interactions on all calls and provides information to stakeholders. Imports medical records and imaging from referring facilities to the EMR and supplies records for transfers out to non‑FMOLHS facilities. Complies with regulatory and FMOLHS policy standards, including EMTALA and quality initiatives.
• Provides customer service. Escalates issues and problems per departmental protocols. Offers superior service to facilitate positive patient experiences. Builds and maintains collaborative relationships with hospital staff, nursing units, and external providers. Addresses and resolves issues arising during the transfer process. Serves the organization with honesty and integrity by complying with all policies and procedures.
• Patient assessment and triage. Demonstrates knowledge of pathophysiology and disease processes of pediatric and adult patients. Utilizes clinical skills to assess and triage the level of care, required service, and best facility for urgent and emergent transfers. Keeps knowledge of trauma, stroke, and STEMI protocols and collaborates with the Louisiana Emergency Response Team (LERN) for quick acceptance at the nearest location for such transfers. Recognizes critical patient conditions or deterioration requiring prompt decision making and provider notification to minimize delays.

Qualifications

• Experience: Three years in general or specialty nursing practice.
• License and Certification: Licensure as a Registered Professional Nurse in the State of Louisiana.
• Skills and abilities: Strong pediatric and adult clinical skills, rapid phone assessment, clear communication, prioritization of emergent or urgent transfer needs, excellent computer and telephone skills, knowledge of EMTALA and emergency medical treatment, critical thinking, and problem‑solving in difficult situations.