RN Operations Manager (Medical Practice)

Pacer Group; Peterborough (NH); On-site; USD 80,000 - 90,000; Full time

Job summary

Pacer Group is seeking an experienced RN Operations Manager for a permanent onsite role in Peterborough, NH. You will oversee the medical practice operations, including financials, HR, quality management, patient care systems, and administrative functions.

This role requires strong leadership, communication, and analytical skills to improve efficiency, patient satisfaction, and compliance with healthcare regulations. Local candidates preferred; salary based on education and experience.

Qualifications

• Associate's degree in a related field required.
• Minimum 5 years of relevant professional experience.
• Knowledge of medical practice policies and procedures.
• Understanding of medical billing, collections, scheduling and staff benefits.
• Strong leadership and team management skills.
• Excellent communication with physicians, staff, and patients.
• Ability to implement organizational policies and procedures.
• Knowledge of healthcare administration and practice operations.

Responsibilities

• Develop and implement departmental budgets to meet objectives.
• Monitor internal financial controls and external audits.
• Oversee revenue cycle management and accounts receivable.
• Analyze financial performance and report to stakeholders.
• Coordinate recruitment and orientation of staff.
• Manage employee retention and staffing strategies.
• Promote engagement and a positive workplace culture.
• Establish training and development processes for staff.
• Ensure compliance with employment laws and regulatory standards.
• Establish effective communication across teams.
• Oversee technology security and patient data protection.
• Manage medical records and related documentation.
• Ensure regulatory reporting requirements are met.
• Support strategic planning and organizational objectives.

Skills

Associate's degree

5+ years experience

Medical practice policies

Medical billing & scheduling

Staff benefits understanding

Leadership & team management

Communication with physicians & staff

Policy interpretation & implementation

Healthcare administration

Clinical and nonclinical staff mgmt

Organizational & analytical skills

Education

Associate's degree

Bachelor's degree

Job description

Job Title:RN Operations Manager (Medical Practice)

Location: Peterborough, NH

Work Arrangement: Onsite (Local Candidates Preferred)

Employment Type: Permanent (Direct Hire)

Duration: Permanent

Domain: Healthcare Administration / Medical Practice Operations

Salary Range: $80,000 - $90,000 Annually (Based on Education and Experience)

Application Deadline: 11/21/2026

Start Date: November 23, 2026

POSITION OVERVIEW

We are seeking an experienced and results-driven Operations Manager for a permanent opportunity in Peterborough, New Hampshire.

The Operations Manager will be responsible for overseeing the overall operations of the medical practice, including financial and budget management, human resources, staff recruitment and retention, quality management, patient care systems, and administrative functions.

This role requires strong leadership, communication, and critical-thinking skills, along with the ability to manage clinical and nonclinical teams, improve operational efficiency, enhance patient satisfaction, and ensure compliance with healthcare regulations and organizational policies.

The hiring team strongly prefers local candidates. Candidates should submit their best salary expectations based on their education and experience.

REQUIRED SKILLS

Primary (Must-Have):

• Associate's degree in a related field
• Minimum 5 years of relevant professional experience
• Knowledge of medical practice policies and procedures
• Understanding of medical billing, collections, scheduling, and staff benefits
• Strong leadership and team management skills
• Excellent communication skills with physicians, staff, and patients
• Ability to delegate responsibilities, provide instructions, and monitor task completion
• Ability to interpret and implement organizational policies and procedures
• Knowledge of healthcare administration and practice operations
• Ability to manage clinical and nonclinical staff
• Strong organizational, analytical, and problem-solving skills

Preferred:

• Bachelor's degree (Highly Preferred)
• Previous Medical Practice Manager experience
• Experience managing healthcare operations and administrative teams
• Experience with budgeting, financial controls, and revenue cycle management
• Experience in staff recruitment, retention, and performance management
• Knowledge of healthcare regulatory and employment compliance requirements

ROLES & RESPONSIBILITIES

Financial and Budget Management

• Develop and implement departmental budgets to achieve organizational objectives
• Monitor internal financial controls and external financial audit processes
• Oversee revenue cycle management and accounts receivable
• Analyze financial performance and communicate results to stakeholders

Human Resources and Staff Management

• Coordinate recruitment, hiring, and orientation of clinical and nonclinical staff
• Manage employee retention and develop effective staffing strategies
• Promote employee engagement and a positive workplace environment
• Establish training and development processes for providers and employees
• Ensure compliance with employment laws and regulatory standards

Information and Compliance Management

• Establish effective communication channels across clinical and nonclinical teams
• Oversee technology security processes to protect patient and practice information
• Manage medical records, medication administration documentation, and healthcare-related records
• Ensure compliance with mandated regulatory reporting requirements

Leadership and Strategic Planning

• Integrate the organization's mission into daily operations and workplace culture
• Support implementation of strategic plans and organizational objectives
• Monitor production and compensation standards for physicians and midlevel providers
• Support leadership in managing clinical staff performance and conduct
• Promote teamwork and collaboration across departments

Clinical and Administrative Operations

• Establish efficient business processes to improve clinical operations
• Ensure appropriate resources are available to support patient education and care
• Understand referral processes and healthcare plan requirements
• Optimize patient flow and physician scheduling
• Manage front office operations to improve patient satisfaction and customer service
• Implement plans to control pharmaceutical supplies

SHIFT DETAILS

Schedule: Day Shift

On-Call Requirement: Not Specified

Block Scheduling: Not Applicable

ORIENTATION

Orientation: As Per Facility Guidelines

EEOC COMPLIANCE

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

DISCLAIMER

Final hiring decisions are based on candidate qualifications, education, experience, and facility requirements. Candidates must meet all applicable hiring and compliance standards prior to employment.