RN Operations Leader, Patient Access & Connections

Marion County Public Health Department; Indianapolis (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

Eskenazi Health is seeking an Operations Supervisor for Patient Access Services / Connections, RN, to oversee Connections platforms and department operations, including scheduling, referrals, process improvement, and insurance verification.

You must be a Registered Nurse with a BSN, 5 years clinical experience plus 2 years of leadership, and an Indiana license; ongoing professional development and collaboration with internal/external partners are essential.

Qualifications

• Registered Nurse with a Bachelor's degree in nursing; Master's degree preferred.
• 5 years clinical experience plus 2 years of leadership experience/leading complex projects.
• Current license or valid permit to practice professional nursing in Indiana.
• Maintains ongoing professional development through national certification, education, conferences, mentorship, and teaching.
• Bachelor's degree required.

Responsibilities

• Oversees scheduling, referrals, process improvements, and quality performance in the department.
• Leads staff hiring, onboarding, evaluations, and disciplinary actions as needed.
• Coordinates with internal departments and external partners to ensure systems and workflows operate smoothly.

Skills

Leadership

Clinical experience

Staff management

Education

Bachelor's degree in Nursing

Job description

Eskenazi Health is seeking an Operations Supervisor for Patient Access Services / Connections, RN, to oversee Connections platforms and department operations, including scheduling, referrals, process improvement, and insurance verification.

You must be a Registered Nurse with a BSN, 5 years clinical experience plus 2 years of leadership, and an Indiana license; ongoing professional development and collaboration with internal/external partners are essential.