RN/LPN Office Supervisor — Patient-First Care Ops

Summit Health; Westfield (NJ); On-site; USD 64,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k

Job summary

Summit Health is seeking a Non-Clinical RN or LPN Office Supervisor to oversee the internal/family medicine offices in Westfield, NJ. The role focuses on coordinating daily operations, scheduling admissions, and ensuring a patient-centric urgent care experience from welcome to departure.

Responsibilities include leading front desk operations, staffing, and compliance, while fostering a compassionate, efficient environment for patients and staff alike.

Qualifications

• 1–3 years of management experience required.
• High School Graduate or GED required; Associate Degree preferred.
• Excellent interpersonal and customer service skills.
• Ability to communicate in English, both orally and in writing.
• Knowledge of medical office terminology preferred.
• Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.

Responsibilities

• Manage front desk operations and monitor patient flow and registration delays.
• Provide leadership and day-to-day operational support in the clinical setting.
• Ensure policies and procedures are communicated and followed.
• Supervise staff, coaching and development as needed.
• Schedule patient appointments and hospital/ambulatory admissions.

Skills

Leadership

Communication

Customer service

Problem solving

Organization

Microsoft Office

English communication

People management

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR

Practice Management System

Departmental/Ancillary Systems

Job description

Summit Health is seeking a Non-Clinical RN or LPN Office Supervisor to oversee the internal/family medicine offices in Westfield, NJ. The role focuses on coordinating daily operations, scheduling admissions, and ensuring a patient-centric urgent care experience from welcome to departure.

Responsibilities include leading front desk operations, staffing, and compliance, while fostering a compassionate, efficient environment for patients and staff alike.