RN Complex Case Manager: Patient Care Navigator

HCA Healthcare; Kansas City (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off & disability coverage

401(k) with full match on 3–9%

Education support

Fertility & family building benefits

Life insurance

Identity theft protection

Job summary

HCA Healthcare is seeking a dedicated Case Manager at Research Medical Center to support patients and families through their care journey. You will coordinate services, connect resources, and develop care plans reflecting each patient’s needs, partnering with physicians, nurses, and leaders to ensure safe transitions and clear communication.

You will guide patients through program orientation, coordinate education, and implement individualized plans while documenting findings for the care team.

Qualifications

• RN license required.
• Registered Nurse Diploma required.
• Minimum 1 year of case management experience.

Responsibilities

• Guiding patients and families through program orientation, explaining rehabilitation philosophy, Medicare and insurance benefits, discharge criteria, and patient rights.
• Coordinating education for patients, families, and caregivers to encourage participation in treatment planning, goal discussions, and family conferences.
• Developing and implementing individualized treatment plans that reflect the patient’s strengths and needs.
• Completing psychosocial assessments and discharge planning evaluations, communicating needs across the care team.
• Collaborating with Rehab Program Director, Facility Case Management Director, and the interdisciplinary team to ensure seamless, patient-centered care.
• Promoting HCA Healthcare’s values of compassion, respect, and excellence in every interaction.

Education

RN Diploma

Registered Nurse (RN) License

Job description

HCA Healthcare is seeking a dedicated Case Manager at Research Medical Center to support patients and families through their care journey. You will coordinate services, connect resources, and develop care plans reflecting each patient’s needs, partnering with physicians, nurses, and leaders to ensure safe transitions and clear communication.

You will guide patients through program orientation, coordinate education, and implement individualized plans while documenting findings for the care team.