RN Case Manager Lead - Care Coordination Expert

Baptist; West Memphis (AR); On-site; USD 65,000 - 85,000; Full time

Job summary

Baptist in West Memphis, AR is seeking a Case Manager to apply systems and information to improve healthcare practice. The role engages patients and families in a collaborative process to manage medical, social, and mental health conditions, aiming for optimal wellness and coordinated care.

Responsibilities include assessing needs, applying InterQual within 24 hours, coordinating with physicians and bed control, and developing discharge plans with social work support.

Qualifications

• Minimum Required RN license (MS RN) or equivalent state RN licensure.
• Minimum 3 years Healthcare/Medical Acute Care experience.
• Certification by Case Management Society of America or equivalent preferred.

Responsibilities

• Assess and document clinical, psychosocial, and financial needs of patients and families.
• Apply InterQual criteria within 24 hours of arrival to determine level of service and intensity of care.
• Collaborate with physicians, case management leadership, and bed control to plan care and discharge.
• Coordinate with nursing and social work to ensure transition or discharge planning aligns with patient condition.
• Monitor treatment plans for gaps, avoid duplicative services, and escalate barriers as needed.
• Maintain knowledge of facilities and resources available for patients and caregivers.

Skills

Interpersonal communication

Multi-tasking

Prioritizing

Organizational skills

Team collaboration

Education

Graduate of School of Nursing

Bachelor's Degree in Nursing

Bachelor's Degree Allied Health

Job description

Baptist in West Memphis, AR is seeking a Case Manager to apply systems and information to improve healthcare practice. The role engages patients and families in a collaborative process to manage medical, social, and mental health conditions, aiming for optimal wellness and coordinated care.

Responsibilities include assessing needs, applying InterQual within 24 hours, coordinating with physicians and bed control, and developing discharge plans with social work support.