Remote Ambulatory Triage RN - Patient Care Navigator

Community Health Network; Indiana; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Community Health Network seeks an Ambulatory Triage RN to assess patient conditions, provide clinical direction, and coordinate care with providers and teams. This role uses evidence-based triage protocols and supports medication management, referrals, and scheduling across the care continuum.

The RN will primarily work remotely from home, with onsite training and continuing education as needed. Indianapolis area or surrounding counties residency is required to support primary and some specialty

Qualifications

• NLN/CCNE/ACEN accredited nursing school or 3+ years related nursing experience.
• Licensed RN in Indiana per Nurse Licensure Compact.
• 3+ years nursing experience required.
• 1–2 years ambulatory/triage experience preferred.
• Endocrinology, cardiology or surgery experience preferred.
• Adult ICU/ED experience preferred.
• Excellent communication and team skills are essential.
• Compassionate, caring, and self-directed professional.
• EPIC experience is a plus.
• BSN degree preferred.

Responsibilities

• Assess patient condition and triage, providing clinical direction.
• Respond to calls promptly with professional disposition.
• Coordinate with providers, medical directors, social workers, pharmacists and other staff.
• Evaluate patient needs using evidenced-based triage protocols.
• Refer to health care providers, services and community resources.
• Manage medication refills and prior authorizations per protocols.
• Schedule appointments and coordinate care across the continuum.
• Onsite training and continuing education as needed; primary remote work.

Skills

Excellent communication

Excellent team skills

Compassionate and caring

Accountable and self-directed

Education

Nursing degree from NLN/CCNE/ACEN accredited school

Bachelor of Science in Nursing (BSN) preferred

Tools

EPIC experience

Job description

Community Health Network seeks an Ambulatory Triage RN to assess patient conditions, provide clinical direction, and coordinate care with providers and teams. This role uses evidence-based triage protocols and supports medication management, referrals, and scheduling across the care continuum.

The RN will primarily work remotely from home, with onsite training and continuing education as needed. Indianapolis area or surrounding counties residency is required to support primary and some specialty