RN Care Navigator: Patient Advocacy & Referrals

Wollborg Michelson Recruiting; Phoenix (AZ); Ibrido; USD 65.000 - 95.000; Tempo pieno

Descrizione del lavoro

Wollborg Michelson Recruiting in Phoenix, AZ seeks a Registered Nurse to provide in-person and virtual support through real-time consultation, patient education, referral coordination, appointment scheduling, and follow-up for specialist and diagnostic services.

You will collaborate with the care team to manage referrals from start to finish, support patients with chronic conditions, and maintain EMR records while building strong relationships with providers and community partners.

Competenze

• Bachelor's degree in Nursing is required.
• Active, unrestricted RN license required.
• Current CPR certification required.
• Experience supporting patients, coordinating referrals, and managing clinical services.
• Ability to protect confidential information at all times.

Mansioni

• Provide in-person and virtual support through real-time consultation, patient education, referral coordination, appointment scheduling, and follow-up for specialist and diagnostic services.
• Support improved patient health outcomes and cost savings.
• Serve as an empathetic problem-solver and a visible advocate for patients.
• Explain specialist and diagnostic service recommendations and referral requirements.
• Manage the referral and specialist service process from beginning to end.
• Lead quality programs, including patient outreach related to care gaps and clinical needs.
• Support patients with chronic conditions through education, reminders, and ongoing assistance.
• Manage and integrate office processes.
• Submit service and appointment requests on behalf of patients.
• Provide the care team with referral information and requirements.
• Build relationships with healthcare providers and community organizations.
• Perform other assigned duties.

Conoscenze

Excellent interpersonal skills

Strong communication across channels

Empathy and patient-centered problem‑?

Collaborative approach

Organizational skills

Confidentiality

Case management experience

EMR experience

Formazione

Bachelor's degree in Nursing

Active, unrestricted Registered Nurse license

Current CPR certification

Strumenti

Electronic Medical Records (EMR)

Descrizione del lavoro

Wollborg Michelson Recruiting in Phoenix, AZ seeks a Registered Nurse to provide in-person and virtual support through real-time consultation, patient education, referral coordination, appointment scheduling, and follow-up for specialist and diagnostic services.

You will collaborate with the care team to manage referrals from start to finish, support patients with chronic conditions, and maintain EMR records while building strong relationships with providers and community partners.