RN Care Navigator for Complex Patient Transitions

Mercy Medical Center; United States; On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Talent Tuesdays

Job summary

Mercy Cedar Rapids seeks a Patient Care Coordinator to advocate for patients with complex disease needs, coordinating holistic care and discharge planning across inpatient and outpatient settings.

The role requires a nursing background, RN licensure in Iowa, and effective communication with patients, families, and clinical staff to ensure timely, high-quality care while adhering to safety guidelines.

Qualifications

• Requires nursing degree and active RN license in Iowa
• Basic Life Support (BLS) required per policy
• Familiarity with utilization management, discharge planning and managed care processes a plus

Responsibilities

• Complex care review of patient status and plan of care
• Develop understanding of referral sources for caseload
• Collaborate with programs and departments to coordinate care
• Assist in teaching patients and families as needed
• Act as liaison between physicians and departments for timely, quality care
• Conduct peer-to-peer reviews with payers to ensure reimbursement
• Follow safety guidelines and report unsafe conditions promptly
• Communicate daily with physicians and clinical staff about plan and progress
• Co-facilitate care conferences and ensure appropriate admission status
• Apply InterQual criteria for continued stay review and length-of-stay management
• Provide clinical data to third-party payers during hospitalization
• Complete case management assessments for timely transition planning
• Identify patients eligible for Transitional Care Unit or other referrals

Skills

Complex nursing principles

Communication skills

Self-starter

Utilization management knowledge

Education

Baccalaureate degree in nursing

Certification in patient population or relevant experience in lieu of a degree

Job description

Mercy Cedar Rapids seeks a Patient Care Coordinator to advocate for patients with complex disease needs, coordinating holistic care and discharge planning across inpatient and outpatient settings.

The role requires a nursing background, RN licensure in Iowa, and effective communication with patients, families, and clinical staff to ensure timely, high-quality care while adhering to safety guidelines.