RN | Bilingual Patient Navigator for Access & Support

Inizio Engage; United States; Remote; USD 4,629,000 - 8,596,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) match

Paid time off

Parental leave

Holiday pay

Job summary

Inizio Engage is seeking a registered nurse to coordinate patient access across dermatology and immunology programs, guiding patients through payment options, benefits verification, and therapy initiation. You will support caregivers and healthcare providers, managing cases from referral to treatment.

The role demands strong clinical experience, bilingual communication, and the ability to work in a virtual environment while ensuring compliant, patient-focused outcomes.

Qualifications

• Active, unrestricted RN license required.
• Bilingual (English/Spanish) required.
• 3+ years of clinical nursing.
• 3+ years of dermatology or immunology preferred.
• 2-5 years of case management and patient support experience.

Responsibilities

• Coordinate with healthcare providers, specialty pharmacies, and payers to ensure patients gain access to prescribed medications and receive personalized support.
• Serve as the primary point of contact for patients and caregivers to provide guidance on treatment journeys.
• Assist with enrollments into patient support programs for HCPs and patients.
• Guide post-prescription process including program enrollment, benefits verification, prior authorization, financial assistance, and therapy initiation.
• Provide education on program offerings, insurance processes, disease state, and treatment using approved materials.
• Manage assigned patient cases from referral through therapy initiation, ensuring timely, accurate case progression.
• Conduct benefits investigations to determine insurance coverage, PA requirements, and patient financial responsibility.
• Manage prior authorization and appeals process, including collecting criteria, submitting requests, and following up to ensure timely outcomes.
• Identify and address barriers to therapy, including financial, clinical, and adherence challenges.
• Support medication adherence and ongoing patient engagement through multiple touchpoints.
• Coordinate with providers, pharmacies, and internal teams to ensure seamless care.
• Document all patient interactions and outcomes in compliance with program requirements.
• Monitor case progress and elevate complex reimbursement issues as needed.
• Participate in quality initiatives, audits, and continuous improvement efforts.
• Ensure compliance with regulatory and privacy requirements.

Skills

Bilingual English/Spanish

Education

RN license

Job description

Inizio Engage is seeking a registered nurse to coordinate patient access across dermatology and immunology programs, guiding patients through payment options, benefits verification, and therapy initiation. You will support caregivers and healthcare providers, managing cases from referral to treatment.

The role demands strong clinical experience, bilingual communication, and the ability to work in a virtual environment while ensuring compliant, patient-focused outcomes.