RMA & Returns Specialist: Tickets, Inventory & Data Entry

Mid America Point of Sale; Hutchinson (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

Mid America Point of Sale is seeking an RMA Assistant to support the Service department with ticket processing, returns to manufacturers, and accurate record-keeping. You will ensure clean documentation, maintain inventory accuracy, and reconcile data across sheets and the database.

The role requires attention to detail, strong organizational skills, and proficiency in Windows and Microsoft Office. Teamwork and the ability to work independently are essential.

Qualifications

• High School Diploma or GED required.
• Strong data entry skills using company software.
• Excellent verbal and written communication skills.
• Attention to detail and organizational skills.

Responsibilities

• Daily processing of service tickets and returns.
• Initiate and track returns of defective equipment to manufacturers.
• Document all paperwork/data entry for related transactions.
• Record and update database for service records and inventory.

Skills

Data entry

Attention to detail

Organization

Verbal & written communication

Teamwork

Problem-solving

Education

High School Diploma or GED

Tools

Microsoft Office

Windows

Proprietary software

Job description

Mid America Point of Sale is seeking an RMA Assistant to support the Service department with ticket processing, returns to manufacturers, and accurate record-keeping. You will ensure clean documentation, maintain inventory accuracy, and reconcile data across sheets and the database.

The role requires attention to detail, strong organizational skills, and proficiency in Windows and Microsoft Office. Teamwork and the ability to work independently are essential.