RMA Receiving & Shipping Specialist

Supermicro; San Jose (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

Supermicro in San Jose, CA is seeking a dedicated RMA Shipping Clerk to work closely with the customer service and shipping teams to meet daily customer demand. This role requires following work instructions to meet tight schedules and participating in on-site activities.

The position emphasizes in-office attendance, teamwork, and precise handling of RMA packages. Strong organizational and MS Office skills are essential for daily reporting and documentation.

Qualifications

• Minimum of 1 year of warehouse/inventory experience preferred.
• Excellent interpersonal communications and organization skills, ability to multi-task while making effective decisions.
• Attention to details and strong organizational skill.
• Independent person and have ability to complete tasks with minimal supervision.
• Must be a team player.
• Proficient with MS Office is required.

Responsibilities

• Receive incoming RMA packages login and open RMA packages to perform physical and visual inspection.
• Review and ensure product information matches with RMA receiving documentation.
• Communicate with customer service team on any receiving issues and/or discrepancies.
• Follow up on pending RMA cases for completion, prioritize the tasks based on its urgency.
• Handle shipping process for RMA packages with FedEx, UPS, trucking.
• Organize and maintain cleanliness at receiving dock and warehouse.
• Handle the internal product transfer shipments between each logistics.
• Maintain organize daily reports and documents.

Skills

Interpersonal communication

Organizational skills

Multi-tasking

Independent worker

Team player

MS Office

Tools

MS Office

Job description

Supermicro in San Jose, CA is seeking a dedicated RMA Shipping Clerk to work closely with the customer service and shipping teams to meet daily customer demand. This role requires following work instructions to meet tight schedules and participating in on-site activities.

The position emphasizes in-office attendance, teamwork, and precise handling of RMA packages. Strong organizational and MS Office skills are essential for daily reporting and documentation.