Risk & Quality Assurance Leader

regionalcenteroftheeastbay; San Leandro (CA); On-site; USD 113,000 - 167,000; Full time

Job summary

The Regional Center of the East Bay is seeking a Manager of Risk Management and Quality Assurance to oversee quality assurance, risk mitigation, and HCBS compliance activities. This role reports to the Director of Community Services and supervises QA staff and specialists to promote safe, high-quality services for individuals served by RCEB.

Responsibilities include training staff, enforcing Title 17 regulations, monitoring incidents, and coordinating with DDS and providers to drive continuous

Qualifications

• Master's degree or related field with relevant supervisory experience.
• Five years of supervisory/managerial experience.
• Experience with quality assurance and policy development is preferred.
• Strong organizational and communication skills.

Responsibilities

• Oversee quality assurance and risk management programs.
• Supervise QA Supervisor, SIR Coordinators, and HCBS Specialist.
• Ensure HCBS compliance with regulations and DDS requirements.
• Develop and implement QA policies and training for staff and vendors.
• Collaborate with DDS and community partners to monitor incidents and trends.

Skills

Managerial experience

Organizational skills

Education

Master Degree in Social Work/ Rehabilitation Counseling/ Psychology or related field

Bachelor's Degree in Social Work/ Rehabilitation Counseling/ Psychology or related field

Tools

Computer skills

Job description

The Regional Center of the East Bay is seeking a Manager of Risk Management and Quality Assurance to oversee quality assurance, risk mitigation, and HCBS compliance activities. This role reports to the Director of Community Services and supervises QA staff and specialists to promote safe, high-quality services for individuals served by RCEB.

Responsibilities include training staff, enforcing Title 17 regulations, monitoring incidents, and coordinating with DDS and providers to drive continuous