Risk & Payment Specialist

Mint Group; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Stay Group is seeking a detail-oriented Risk & Payment Specialist to help ensure secure payment operations and protect player experience across our iGaming products.

You will monitor suspicious activity, verify documents, perform KYC checks, and collaborate with Payments, Support, Retention, and Compliance teams to strengthen fraud prevention. English required; remote work options available.

We value analytical thinkers who can handle large data volumes and make prudent judgments quickly.

Qualifications

• 3+ months of experience in risk, payments, fraud prevention, or related field.
• Experience with document verification and payment processing.
• Experience in iGaming is a plus.
• Strong attention to detail and ability to identify suspicious patterns.
• English level: Pre-Intermediate (A2+) or higher.

Responsibilities

• Monitor and analyze suspicious customer activity and potentially fraudulent behavior.
• Review payment transactions and identify payment-related risks and anomalies.
• Investigate fraud cases, Terms & Conditions violations, and unusual user activity patterns.
• Verify customer documents and perform KYC checks.
• Analyze large winnings, withdrawals, and payment activities to identify potentially risky behavior.
• Collaborate with Payments, Support, Retention, and other internal teams to strengthen fraud prevention processes.
• Escalate high-risk cases and provide recommendations for further actions.
• Maintain accurate reports and documentation related to risk management and payment operations.
• Support the continuous improvement of internal payment and risk control processes.
• Freedom to choose where to work:work from anywhere in the world with the freedom of remote options.
• Flexibility:enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club:improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares:thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success:experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth:seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

Skills

Risk & Payments

Fraud Prevention

KYC

Compliance

Data Analysis

Customer Support

Attention to detail

Tools

SoftSwiss

Job description

Stay Group is an innovative Marketing Company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry.

We are looking for a detail-oriented Risk & Payment Specialist who will help ensure secure payment operations, identify fraudulent activity, and support a safe and reliable player experience across our products.

If you have a strong analytical mindset, enjoy investigating unusual patterns, and are passionate about risk prevention and payment security, we would love to meet you.

• 3+ months of experience in Risk, Payments, Fraud Prevention, KYC, Compliance, Customer Support, or a related field.
• Experience with document verification and payment processing.
• Previous experience in the iGaming industry will be considered a strong advantage.
• Experience working with SoftSwiss products is a plus.
• Strong attention to detail and ability to identify suspicious patterns.
• Analytical mindset and confidence in making decisions based on available information.
• High level of responsibility, accuracy, and perseverance.
• Ability to work efficiently with large volumes of data and cases.
• English level — Pre-Intermediate (A2+) or higher.

Responsibilities

• Monitor and analyze suspicious customer activity and potentially fraudulent behavior.

• Review payment transactions and identify payment-related risks and anomalies.

• Investigate fraud cases, Terms & Conditions violations, and unusual user activity patterns.

• Verify customer documents and perform KYC checks in accordance with internal procedures.

• Analyze large winnings, withdrawals, and payment activities to identify potentially risky behavior.

• Collaborate with Payments, Support, Retention, and other internal teams to strengthen fraud prevention processes.

• Escalate high-risk cases and provide recommendations for further actions.

• Maintain accurate reports and documentation related to risk management and payment operations.

• Support the continuous improvement of internal payment and risk control processes.

• Freedom to choose where to work:work from anywhere in the world with the freedom of remote options.

• Flexibility:enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.

• Corporate English speaking club:improve your English proficiency with regular practice and expert guidance.

• A Culture That Cares:thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.

• Comfort Fuels Success:experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.

• Accelerate Your Growth:seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.