Risk Analyst

The OLB Group, Inc.; Atlanta (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Paid Vacation

401(k)

Job summary

A financial technology company located in Atlanta, NY, is seeking a Risk Analyst to analyze financial risk exposure and manage merchant accounts. The ideal candidate should have a Bachelor's degree and at least 2 years of experience in risk management. Responsibilities include monitoring transaction volumes, communicating with merchants, and investigating suspicious activities. The company offers competitive compensation and a comprehensive benefits package including health insurance and a 401(k).

Qualifications

• Minimum of 2+ years of experience in risk management in a payment processing environment.
• Strong understanding of fraud trends and risk policies.
• Ability to work independently and as part of a team.

Responsibilities

• Analyze and calculate financial risk exposure for merchant accounts.
• Monitor transactional volume and resolve risk-related inquiries.
• Investigate suspicious transaction activities and enforce risk measures.

Skills

Merchant risk management experience

Fraud prevention knowledge

Transaction monitoring systems

Ability to prioritize workload

Education

Bachelor's degree or equivalent experience

Advanced degree in related field

Tools

First Data systems

Tsys systems

Job description

Join to apply for the Risk Analyst role at The OLB Group, Inc.

Education Desired: Bachelor's degree or 2+ years’ experience in Risk Monitoring in the Payment Processing Industry.

Travel: None.

About eVance Inc. is a committed partner helping American businesses thrive, offering innovative solutions such as Apple Pay, cutting edge tablet technology, mobile and pay‑at‑the‑table solutions, e‑commerce and most importantly, fraud protection. Our payment processing solutions are driven by customer needs. We understand every merchant account is different, which is why we are a preferred global partner, delivering a broad range of products and services.

Overview

The Risk Analyst is primarily responsible for analyzing and calculating financial risk exposure, merchant reserves, merchant payouts, including evaluating ongoing company financial positions, exposure thresholds, and predicting risk exposures for prospective and existing merchants processing payments through eVance, Inc.

Job Description

• Monitor transactional, batch and authorization volume for merchant portfolios.
• Communicate with merchants via email and phone to resolve risk‑related questions or to clarify questionable activity.
• Work under pressure, with time restrictions, and with a sense of urgency, all while maintaining a high degree of accuracy.
• Investigate the credit‑card processing, chargebacks, refunds, and fraud on merchant accounts that have exceeded the parameters set by our risk management team and make a real‑time decision on increasing or decreasing exposures and reserves.
• Investigate high‑risk or suspicious transaction activity with merchants, banks, and cardholders to determine the proper action.
• Communicate with merchants and sales partners regarding exception activity and request additional documentation to support processing activity.
• Develop intelligence on fraud trends to prevent fraud losses.
• Be accountable for financial performance and customer experience generated by the fraud strategies.
• Negotiate collateral requirements and/or change of terms with merchants.
• Review daily chargeback reports to monitor for trends and educate merchants on best practices.
• Create and maintain risk‑related policies and procedures.
• Perform other critical job functions as assigned related to customer service or underwriting.

Desired Candidate

• Minimum of 2+ years of merchant risk management or servicing experience in merchant processing, merchant acquiring, business banking, or e‑commerce.
• Engage in payment processing with emphasis on risk policy, exposure analysis, underwriting, and regulatory compliance.
• Experience and knowledge with transaction monitoring systems.
• Highly organized with the ability to prioritize workload and manage multiple responsibilities effectively without losing attention to detail.
• Experience in fraud prevention or risk management.
• Advanced degree with in‑depth knowledge of card transactions and card brand regulations.
• Able to work independently or with team members.
• Recognize when issues should be escalated or when senior management needs to be consulted.
• Must be able to pass a drug screening and criminal background check.
• Knowledge of First Data, Tsys systems and risk tools a plus.

What We Offer You

• Competitive compensation.
• A range of benefits to include: Health, Dental, and Vision insurance.
• Paid Vacation.
• 401(k).

Privacy Statement

eVance, Inc is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how eVance, Inc protects personal information online, please see the Online Privacy Notice.

EEOC Statement

eVance, Inc is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

Job Type: Full Time

Job Location: Atlanta, NY